Solutions Engineer

Mitto

. Serve as the main technical expert supporting the enterprise sales team .

Posted 10/12/2026full-timeRemote • ItalyJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical sales support, effectively onboarding enterprise customers while articulating complex technical concepts in accessible language. Proficient in managing Proof of Concept projects and collaborating with cross-functional teams to meet customer needs.

Highest-signal resume keywords

Technical Sales SupportProof of Concept ManagementFluency in English and ItalianREST API UnderstandingTelecom and Messaging Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical ThinkingProblem-SolvingTechnical Presentation DevelopmentCustomer Requirements TranslationBasic Technical Concepts of JavaBasic Technical Concepts of PHPBasic Technical Concepts of RubyBasic Technical Concepts of C#Basic Technical Concepts of PythonSalesforce Familiarity

Soft Skills

Organizational SkillsCollaborative ApproachAttention to DetailPositive AttitudeMotivation to Drive Results

Tools & Technologies

MS OfficeKibana

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

CPaaSSMSVoiceTelecom DataCarrier Ecosystem

Tech Stack

Tools & technologies

JavaPHPPythonRuby

About the role

Key responsibilities & impact

Serve as the main technical expert supporting the enterprise sales team
Ensure enterprise customers are integrated and onboarded smoothly and quickly
Articulate technology and product knowledge to business and technical owners
Drive and manage the Proof of Concept and evaluation stage of the sales process with Sales
Act as technical advisor during the sales process
Lead Sales projects for Proofs of Concept
Coordinate with Support, Routing, Engineering, and Product Management teams
Serve as the primary technical client contact during the pre-sales phase
Develop and deliver technical presentations covering Mitto infrastructure and security
Convey customer requirements to Product Management
Lead technical onboarding of new enterprise customers

Requirements

What you’ll need

Bachelor’s degree
Fluency in English and Italian
Strong analytical thinking and problem-solving skills
Ability to juggle priorities and stay organized in a fast-paced environment
Sense of ownership, positive attitude, and motivation to drive results
Collaborative, customer-focused approach
Ability to translate technical concepts into clear, everyday language
Strong attention to detail
Confidence using MS Office tools
2-3 years experience in a mid or high-level customer-facing role
Working understanding of basic technical concepts of REST API, Java, PHP, Ruby, C#, or Python
Familiarity with Salesforce and Kibana is advantageous
Telecom and messaging experience, including CPaaS, SMS, Voice, Telecom Data, or Carrier ecosystem

Benefits

Comp & perks

Full flexibility in where, when, and how you work
Remote-first culture
Generous time off
Flexible hours
Lots of autonomy
From 25 days of paid time off
"New Baby" gifts
Collaborative environment
Opportunities to work with leading SaaS platforms and enterprise brands
Fast-growing, international environment focused on innovation and collaboration