Solutions Engineer

Mitto

. Support the enterprise sales team as the main technical expert .

Posted 10/12/2026contractRemote • ChinaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical onboarding and customer integration for enterprise clients, with strong communication skills to articulate complex technical concepts clearly. Proficient in managing Proof of Concept projects and collaborating with cross-functional teams to drive customer success.

Highest-signal resume keywords

Technical OnboardingProof of Concept ManagementREST API UnderstandingSalesforce FamiliarityFluency in English and Chinese

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

REST APIJavaPHPRubyC#PythonTechnical PresentationsAnalytical ThinkingProblem-SolvingAttention to Detail

Soft Skills

Organizational SkillsCustomer-Focused ApproachCollaborationPositive AttitudeOwnership

Tools & Technologies

MS OfficeSalesforceKibana

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

TelecomMessagingCPaaSSMSVoiceTelecom DataCarrier Ecosystem

Tech Stack

Tools & technologies

JavaPHPPythonRuby

About the role

Key responsibilities & impact

Support the enterprise sales team as the main technical expert
Ensure enterprise customers are integrated and onboarded smoothly and quickly
Articulate technology and product knowledge to business and technical owners
Drive and manage the Proof of Concept and evaluation stage of the sales process with sales as technical advisor
Lead Sales projects for Proofs of Concept
Coordinate with support, routing, engineering, and product management teams
Act as the primary technical client contact during the pre-sales phase
Develop and deliver technical presentations, including Mitto infrastructure and security
Convey customer requirements to Product Management
Handle technical onboarding of new enterprise customers

Requirements

What you’ll need

Bachelor’s degree
Fluency in English and Chinese
Strong analytical thinking and problem-solving skills
Ability to juggle priorities and stay organized in a fast-paced environment
Sense of ownership, positive attitude, and motivation to drive results
Collaborative, customer-focused approach
Ability to translate technical concepts into clear, everyday language
Strong attention to detail
Confidence using MS Office tools
2–3 years’ experience in a mid- or high-level customer-facing role
Working understanding of basic technical concepts of REST API, Java, PHP, Ruby, C#, or Python
Familiarity with Salesforce and Kibana is an advantage
Telecom and messaging experience (CPaaS, SMS, Voice, Telecom Data, Carrier ecosystem)

Benefits

Comp & perks

Full flexibility in where, when, and how you work (remote-first culture)
Generous time off
Flexible hours
Lots of autonomy to do your best work
25 days of paid time off
“New Baby” gifts
Collaborative environment of talented individuals across the world
Opportunities to work with leading SaaS platforms and enterprise brands
Fast-growing, international environment focused on innovation and collaboration