Solutions Engineer

Mitto

. Serve as the main technical expert supporting the enterprise sales team .

Posted 10/12/2026full-timeRemote • CroatiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical sales support, effectively articulating technology and product knowledge to diverse stakeholders. Proficient in onboarding enterprise customers and managing Proof of Concept projects while maintaining a collaborative and customer-focused approach.

Highest-signal resume keywords

Technical Sales SupportProof of Concept ManagementFluency in Italian and EnglishREST API UnderstandingTelecom and Messaging Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

REST APIJavaPHPRubyC#PythonTechnical PresentationsAnalytical ThinkingProblem-SolvingAttention to Detail

Soft Skills

Fast-Learning MindsetOrganizational SkillsCustomer-Focused ApproachPositive AttitudeCollaboration

Tools & Technologies

SalesforceKibanaMS Office

Industry Keywords

CPaaSSMSVoiceTelecom DataCarrier Ecosystem

Tech Stack

Tools & technologies

JavaPHPPythonRuby

About the role

Key responsibilities & impact

Serve as the main technical expert supporting the enterprise sales team
Ensure enterprise customers are integrated and onboarded smoothly and quickly
Articulate technology and product knowledge to business and technical owners
Drive and manage the Proof of Concept (PoC) and evaluation stage of the sales process with sales as the technical advisor
Lead sales projects for Proofs of Concept, coordinating with support, routing, engineering, and product management
Act as the primary technical point of contact with clients during the pre-sales phase
Develop and deliver technical presentations, including Mitto infrastructure and security
Convey customer requirements to Product Management
Provide technical onboarding for new enterprise customers

Requirements

What you’ll need

Bachelor’s degree
Fluency in Italian and English
Fast-learning mindset with strong analytical thinking and problem-solving skills
Ability to juggle priorities, stay organized, and keep a cool head in a fast-paced environment
Sense of ownership, a positive attitude, and motivation to drive results
Collaborative, customer-focused approach
Ability to translate technical concepts into clear, everyday language
Strong attention to detail
Confidence using MS Office tools
2-3 years experience in a mid or high-level customer facing role
Working understanding of basic technical concepts of REST API, Java, PHP, Ruby, C#, or Python
Familiarity with Salesforce and Kibana is an advantage
Telecom and messaging experience (CPaaS, SMS, Voice, Telecom Data, Carrier ecosystem)

Benefits

Comp & perks

Full flexibility in where, when, and how you work (remote-first culture, generous time off, flexible hours, lots of autonomy to do your best work)
25 days of paid time off
"New Baby" gifts
Opportunities to work with some of the world’s leading SaaS platforms and enterprise brands
Collaborative environment of talented individuals across the world
Fast-growing, international environment where innovation and collaboration are at the heart of everything we do