Mixte Communications

Account Manager

• Act as the Principal’s eyes and ears on client accounts and the team
• Report to a Principal and collaborate daily with Directors, the Communication Manager, and Strategists
• Act as a strategic thought partner with the Principal on 3–5 client accounts
• Draft strategies and Momentum Models
• Lead a portfolio of 3–5 client accounts and develop long-term client relationships
• Ensure billing stays within approved client budgets
• Allocate team-member tasks and assigned hours
• Maintain cumulative staff hours within 5% of each client’s budget
• Facilitate collaboration and identify creative solutions to complete projects
• Prioritize public relations, digital community building, and strategic communications tasks
• Match team members to tasks and anticipate project capacity needs
• Anticipate and respond to client concerns
• Help develop solutions for processes, trends, company-wide systems, and shared client/team needs
• Schedule, lead, and document creative-team and client meetings
• Track project progress against goals, objectives, and timelines
• Develop and manage complex project timelines, workloads, and deliverables
• Collaborate with strategists to develop high-quality client work advancing social justice issues
• Review incoming requests and briefs and obtain additional information as needed
• Oversee communications deliverables, including client strategy, campaign briefs, messaging frameworks, audience personas, creative assets, and written content
• Cultivate and earn new business through proposals and outreach goals

Account Supervisor