Operations Coordinator

MLA World

. Assist with recruitment, selection, and onboarding of UK & Ireland Operations personnel .

Posted 9/29/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in recruitment, selection, and onboarding processes, with strong capabilities in programme coordination, logistics management, and compliance with safeguarding requirements. Proficient in managing vendor relationships and maintaining accurate applicant records while ensuring student welfare and safety.

Highest-signal resume keywords

Recruitment Cycle ManagementProgramme CoordinationLogistics ManagementCompliance VerificationExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Programme CoordinationLogistics ManagementDatabase ManagementDocumentation ManagementBudget OversightIT ProficiencyAttention to DetailPlanning and SchedulingMulti-taskingStudent Welfare Assistance

Soft Skills

Interpersonal SkillsOrganisational SkillsFlexibilityAdaptabilityTeam Collaboration

Tools & Technologies

MLA SoftwareMicrosoft OfficeGoogle Workspace

Certifications & Qualifications

DBS (England & Wales)PVG (Scotland)Criminal Record Check

Industry Keywords

OperationsEducation ServicesInternational ProgrammesStudent SafetyCompliance

About the role

Key responsibilities & impact

Assist with recruitment, selection, and onboarding of UK & Ireland Operations personnel
Support creation and updating of job descriptions for UK operational roles
Post and distribute job advertisements
Maintain accurate, up-to-date applicant records
Oversee seasonal operations
Manage vendor relationships
Support operational programmes, including transport and logistics
Manage bookings and organise timetables
Coordinate attractions and transport
Handle administrative and clerical tasks
Act as liaison between UK Operations and other departments
Review itineraries and become knowledgeable about programme details
Plan and organise activities and excursions
Use MLA software effectively
Work with Head Office to plan and deliver centre operations and programmes
Attend meetings with the Operational team and Head Office
Assist with contracting, booking confirmations, and payment of excursion and transport services
Manage the full recruitment cycle from initial enquiry to confirmed enrolment
Qualify leads, provide programme information, and guide applicants through applications
Verify documentation and ensure compliance with visa, safeguarding, and programme requirements
Promote student welfare and provide safety and welfare assistance
Report issues affecting student safety, wellbeing, or performance
Observe relevant fire, health, and safety issues around the MLA centre
Support MLA’s mission, quality standards, code of conduct, and external-organisation guidelines

Requirements

What you’ll need

Must have a UK passport/right to work in the UK
Must have a valid DBS (England & Wales) or PVG (Scotland); candidates based outside the UK must provide a Criminal Record Check from their country of residence
Proven suitability to work with students under 18
At least 2 references
Proficiency in IT
Bachelor’s degree in Business, Operations, Education, International Relations, or a related field (desirable)
Experience in operations, programme coordination, education services, or international programmes (desirable)
Experience working with students, host institutions, or international partners (desirable)
Prior experience overseeing a strict operating budget (desirable)
Ability to coordinate multiple programmes or projects simultaneously
Strong planning, scheduling, and logistics management skills
Experience managing databases, documentation, and reporting
High attention to detail and ability to meet tight deadlines
Ability to establish excellent relationships with clients and service providers
Excellent communication skills
Ability to work independently and as part of a team
Excellent organisational and interpersonal skills
Ability to work long hours in a high-pressure environment
Flexibility, adaptability, and ability to multi-task
Proficiency in Microsoft Office / Google Workspace, including Excel, Word, Sheets, and Docs
Ability to be pleasant, polite, and cooperative
Ability to work Monday–Friday, 8:30am–5:30pm, with flexibility for evenings and weekends during peak periods

Benefits

Comp & perks

Full-time, 40-hour-a-week position
Flexible schedule to meet operational demands
Professional development and CPD opportunities
Required pre-employment training
Appraisals and developmental goal setting
Equal opportunity employment