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Communication Systems Technician I
Mobile Communications America. Install, program, maintain, troubleshoot, and repair land mobile radio systems and related communications equipment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing, programming, and maintaining land mobile radio systems, with a strong focus on customer service and technical support. Proficient in using diagnostic tools and adhering to safety and quality standards in communications equipment.
Highest-signal resume keywords
Mobile Communications Equipment RepairSpectrum Analyzer OperationCustomer Service SkillsElectronics Associate DegreeMotorola Solutions Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ProgrammingTroubleshootingInstallationElectronic Circuitry ModificationsTechnical DocumentationFactory Software UpdatesFirmware UpdatesSystem Performance AnalysisTwo-Way Radio TheoryService Ticket Completion
Soft Skills
Communication SkillsInterpersonal SkillsTeam CollaborationCustomer Interaction
Tools & Technologies
Spectrum AnalyzersSystem AnalyzersWatt MetersTDRsFDRsMultimeters
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Land Mobile Radio SystemsTelecommunicationsElectronicsTechnical SupportSafety Standards
About the role
Key responsibilities & impact- Install, program, maintain, troubleshoot, and repair land mobile radio systems and related communications equipment
- Design and upgrade customer systems to current technologies and solutions
- Perform minor electronic circuitry modifications
- Deploy factory software and firmware updates
- Provide technical support to customers regarding system performance, maintenance, and repair needs
- Collaborate with the team, Service Manager, and customers
- Complete service tickets, work orders, and technical documentation accurately and on time
- Adhere to company safety standards, quality requirements, and service procedures
- Participate in an on-call rotation for after-hours emergency support
- Travel to customer job sites to meet company and customer needs
- Perform other duties as assigned
Requirements
What you’ll need- At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment
- Experience operating spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters
- Understanding of / willingness to learn two-way radio theory
- Experience with Motorola Solutions communication technologies or manufacturer competitors is a plus
- Strong customer service, communication, and interpersonal skills
- Ability to work effectively with customers, vendors, and internal teams
- Associate degree in Electronics, Information Technology, Telecommunications, or a related technical field preferred
- Equivalent combination of education, certifications, military training, and relevant experience will be considered
- Valid driver's license required
- Ability to pass applicable background screening, drug testing, and motor vehicle record requirements
- Ability to work inside and outside in varied weather conditions
- Ability to lift and move equipment weighing up to 50 pounds
- Ability to operate a motor vehicle
- Willingness to participate in an on-call rotation
- Ability to work Monday–Friday first shift, with occasional second or third shifts and weekends
- Ability to travel to customer job sites throughout Western Maryland and surrounding areas
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401K
- PTO
- Holiday Pay
- Education Incentives
- Company take-home vehicle
- Military Friendly Employer
- Mentoring in new communications technology and equipment