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Communication Systems Technician I
Mobile Communications America. Install, program, and maintain complex communication equipment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing, repairing, and programming mobile communications equipment while providing exceptional technical support and customer service. Proficient in utilizing testing equipment and maintaining communication systems for mission-critical applications.
Highest-signal resume keywords
Mobile Communications Equipment InstallationTwo-Way Radio Theory UnderstandingSpectrum Analyzers OperationCET CertificationP25 and/or MotoTRBO Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Diagnosing SystemsRepairing SystemsProgramming EquipmentInstalling EquipmentModifying Electronic CircuitryDeploying Software UpdatesTechnical SupportUsing Testing EquipmentMaintaining Communication EquipmentCompleting Assigned Tickets
Soft Skills
Team CollaborationCustomer ServiceStrong Communication SkillsAbility to Handle Stressful ConditionsAdaptability to Weather Conditions
Tools & Technologies
Spectrum AnalyzersSystem AnalyzersWatt MetersTDRsFDRsMulti-MetersMicrosoft Office
Certifications & Qualifications
CET Certification
Industry Keywords
Public Safety CommunicationsMission-Critical SystemsElectronicsITCommunication Equipment
About the role
Key responsibilities & impact- Install, program, and maintain complex communication equipment
- Diagnose and repair systems and restore communications for public safety, hospitals, utilities, manufacturing, and other mission-critical customers
- Design and upgrade customer systems with the latest technologies and solutions
- Collaborate with the team, Service Manager, and customers
- Learn and be mentored on new communications technologies and equipment
- Complete assigned tickets properly and on time
- Make minor modifications to electronic circuitry per customer request
- Deploy factory software and firmware updates
- Serve in an on-call rotation and provide 24/7 technical support
- Work first shift Monday–Friday, with occasional second or third shifts and weekends depending on project schedules
- Travel as necessary to support company and customer needs
- No direct reports
Requirements
What you’ll need- At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment
- Team-focused with a passion to meet customer needs
- Strong communications skills for end users and third parties
- Understanding of / willingness to learn two-way radio theory
- Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters
- Proficiency with Microsoft Office
- A valid driver’s license
- Ability to pass a 7-year background check, motor vehicle check, and drug screen
- Ability to work inside and outside in heat/cold, wet/humid, and dry/arid conditions
- Ability to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment; lift from the floor; bend; use near vision for reading and computer use
- Ability to handle semi-frequent stressful conditions
- Ability to frequently work in outdoor weather conditions
- Ability to frequently move equipment weighing up to 50 pounds
- Ability to occasionally ascend/descend a ladder
- Ability to operate a motor vehicle
- Ability to frequently position self to maintain computers or other equipment
- A two-year degree in Electronics, IT, or an applicable subject, preferred
- P25 and/or MotoTRBO experience, preferred
- CET certification, preferred
Benefits
Comp & perks- Medical
- Dental
- Vision
- 401K
- PTO
- Holiday Pay
- Education Incentives
- Competitive compensation
- Military Friendly Employer
- Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions