Communication Systems Technician I

. Install, program, and maintain complex communication equipment .

Posted 10/7/2026full-timeMadison • Tennessee • United StatesJuniorMid-LevelWebsite

Key responsibilities & impact

Install, program, and maintain complex communication equipment
Diagnose and repair systems and restore communications for public safety, hospitals, utilities, manufacturing, and other mission-critical customers
Design and upgrade customer systems using current technologies and solutions
Collaborate with the team, Service Manager, and customers
Learn and be mentored on new communications technologies and equipment
Complete assigned tickets properly and on time
Make minor modifications to electronic circuitry per customer request
Deploy factory software and firmware updates
Serve in an on-call rotation and provide 24/7 technical support
Support company and customer needs through necessary travel
Report to the Service Manager; no direct reports

What you’ll need

At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment
Team-focused with a passion to meet customer needs
Strong communications skills for end users and third parties
Resourceful technicians sometimes need assistance/guidance from others
Understanding of / willingness to learn two-way radio theory
Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters
Proficiency with Microsoft Office
A valid driver’s license
Ability to pass a 7-year background check, motor vehicle check, and drug screen
A two-year degree in Electronics, IT, or an applicable subject, preferred
P25 and/or MotoTRBO experience, preferred
CET certification, preferred
Ability to work inside and outside in heat/cold, wet/humid, and dry/arid conditions
Ability to frequently stand, walk, sit, use hands, reach, climb stairs, talk, hear, use personal protective equipment, lift equipment, bend, work outdoors, move equipment weighing up to 50 pounds, occasionally use a ladder, operate a motor vehicle, and maintain computers or other equipment
Availability for on-call critical systems maintenance
Ability to work first shift Monday–Friday, with occasional 2nd or 3rd shift and weekends
Ability to travel as necessary to support company and customer needs

Comp & perks