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Communication Systems Technician II
Mobile Communications America. Diagnose, troubleshoot, and solve complex equipment, programming, system, and installation problems/issues .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in radio equipment installation, programming, and troubleshooting, with a strong understanding of radio theory and RF propagation. Proven ability to collaborate with teams and customers to develop effective installation strategies and provide technical support.
Highest-signal resume keywords
Radio Equipment InstallationTroubleshooting Complex SystemsSubscriber Programming ExpertiseRadio Theory KnowledgeTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Service ExperienceInstallation SupportElectronic Circuitry ModificationsReading SchematicsProgramming Various Radio Types
Soft Skills
Strong Communication SkillsTeam-FocusedCustomer Needs Orientation
Tools & Technologies
P25 SystemsMotoTRBO SystemsFactory Software Updates
Industry Keywords
Wireless Communications SystemsRF Propagation CharacteristicsComplex Equipment TroubleshootingService and Installation Projects
About the role
Key responsibilities & impact- Diagnose, troubleshoot, and solve complex equipment, programming, system, and installation problems/issues
- Assist and collaborate with the team, Service Manager, and customer
- Partner with customers to develop installation/programming strategies
- Coordinate with the team to ensure access to installation locations
- Assist in scoping and quoting service, installation, and programming projects
- Support development of service-team talent and technical skill sets
- Complete assigned tickets properly and on time
- Make minor modifications to electronic circuitry per customer request
- Deploy factory software/firmware updates
- Learn and receive mentoring on new communications technologies and equipment
- Travel as necessary to support company and customer needs
- No direct reports
Requirements
What you’ll need- Minimum of two (2) years, with an average of 5+ years of technical service and installation experience
- Proficient with radio equipment installation, programming, and troubleshooting
- Proven hands-on operational, technical, and installation support/service experience with complex radio and other wireless communications systems/equipment
- Extensive knowledge/understanding of radio theory, RF propagation characteristics at various frequency bands, and communications systems
- Subscriber programming expertise; ability to program various radio types based on customer requirements
- Ability to read schematics, block diagrams, and flow charts to maintain or repair supported electronic systems and equipment
- Ability to lead a team and work area to ensure proper staging, execution of work, and a safe environment
- Team-focused with a passion to meet customer needs
- Strong communication skills with end users and third parties
- A two-year degree in Electronics, IT, or an applicable subject is preferred
- P25 and/or MotoTRBO experience is preferred
- Ability to work inside and outside in heat/cold, wet/humid, and dry/arid conditions
- Ability to frequently stand, walk, sit, use hands, reach, climb stairs, talk, hear, and use personal protective equipment
- Ability to lift and move equipment weighing up to 50 pounds
- Ability to occasionally ascend/descend a ladder and operate a motor vehicle
- Ability to handle semi-frequent stressful conditions
- Availability for on-call critical systems maintenance may be required
- Ability to work first shift Monday–Friday, with occasional second or third shifts and weekends depending on project schedules
- Ability to travel as necessary to support company and customer needs
Benefits
Comp & perks- Medical
- Dental
- Vision
- 401K
- PTO
- Holiday Pay
- Education Incentives
- Competitive compensation