Communication Systems Technician II

Mobile Communications America

. Install, program, and maintain advanced public safety communication systems .

Posted 9/30/2026full-timeTimonium • Maryland • United StatesMid-LevelSenior💰 $30 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates advanced technical expertise in installing, programming, and maintaining public safety communication systems, with a strong focus on customer service and effective communication. Capable of diagnosing and troubleshooting complex radio and wireless communication systems while managing multiple tasks and ensuring quality standards.

Highest-signal resume keywords

Advanced Public Safety Communication SystemsMotorola APX RadiosP25/ASTRO 25 SystemsTechnical Certifications/LicensesCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InstallationProgrammingMaintenanceTroubleshootingConfiguration ManagementSignal/Coverage VerificationFirmware/Software UpdatesRadio TheoryRF FundamentalsCommunication System Behavior

Soft Skills

Excellent Communication SkillsCustomer FocusTeam-Oriented MindsetAbility to PrioritizeIndependent Work

Tools & Technologies

Motorola Solutions PlatformsMOTOTRBO/DMR PlatformsVHF/UHF LMR InfrastructureTrunked NetworksDispatch Consoles

Certifications & Qualifications

Motorola TrainingsFCC GROLETA CertificationsSafety Certifications

Industry Keywords

Public SafetyCommunication SystemsTechnical ServiceField ServicePreventive Maintenance

About the role

Key responsibilities & impact

Install, program, and maintain advanced public safety communication systems
Support dispatch consoles, P25 and Astro25 trunked radio networks, and Motorola APX and MOTOTRBO platforms
Identify root causes, execute corrective actions, and verify system performance
Perform field service including site visits, turn-ups, cutovers, acceptance testing, signal/coverage verification, and configuration documentation
Partner with customers to plan installation and programming strategies, coordinate access, and ensure site readiness
Assist with scope development, quoting, and estimating for service, installation, and programming projects
Perform preventive maintenance, firmware/software updates, subscriber reprogramming, and configuration management
Make minor mechanical/electronic modifications such as connector, wiring, antenna, and accessory adjustments
Complete service tickets with work performed, parts used, and recommended follow-up actions
Mentor junior technicians through technical guidance and hands-on coaching
Build customer relationships and serve as the primary technical contact
Participate in an on-call rotation and provide after-hours technical support
Support public safety customers across Maryland and Washington, DC
Perform other duties as assigned

Requirements

What you’ll need

Minimum of 4 years of hands-on technical experience supporting advanced public safety communication systems
Proven success managing technical service, installation, maintenance, and programming of communications equipment and infrastructure
Advanced skills diagnosing, troubleshooting, and maintaining complex radio and wireless communication systems
Proficiency with Motorola Solutions public safety communication systems or similar competitors
Experience with P25/ASTRO 25 systems, Motorola APX radios, MOTOTRBO/DMR platforms, VHF/UHF LMR infrastructure, trunked and conventional networks, repeaters, and dispatch consoles
Strong knowledge of radio theory, RF fundamentals, propagation characteristics, and communication system behavior
Excellent communication skills with end users, dispatch personnel, contractors, and third-party vendors
Strong customer focus and team-oriented mindset
Ability to manage multiple tasks, prioritize effectively, work independently, and maintain quality and safety standards
Current and valid driver's license
Successful background check, drug screening, and motor vehicle record check required as a condition of employment
Ability to reside within the central region of Maryland and within a commutable distance of the service area
Ability to travel as needed
Ability to work inside and outside in varying weather conditions
Ability to lift equipment weighing up to 50 pounds
Ability to operate a motor vehicle
Occasional second- or third-shift and weekend availability
Technical certifications/licenses are strongly desired, including Motorola trainings, FCC GROL, ETA, or safety certifications

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401K
PTO
Holiday Pay
Education Incentives
Company vehicle and fuel card for business-related travel
Military Friendly Employer
Equal Opportunity workplace
Affirmative Action employer
Reasonable accommodation for individuals with disabilities