Communication Systems Technician II

Mobile Communications America

. Diagnose, troubleshoot, and solve complex equipment, programming, system, and installation problems/issues .

Posted 10/22/2026full-timeMorrisville • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in radio equipment installation, programming, and troubleshooting, with a strong understanding of RF propagation and communications systems. Proven ability to collaborate with teams and customers to develop effective installation strategies while maintaining critical systems through on-call support.

Highest-signal resume keywords

Radio Equipment InstallationTroubleshooting Wireless Communications SystemsSubscriber Programming ExpertiseAbility To Read SchematicsOn-Call Support Availability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Service ExperienceInstallation ExperienceProgramming ExperienceRadio Theory KnowledgeRF Propagation UnderstandingElectronic Circuitry ModificationsFactory Software/Firmware UpdatesHands-On Operational SupportAbility To Lift Over 50 PoundsAbility To Work In Various Conditions

Soft Skills

Strong Communication SkillsTeam-FocusedCustomer Needs OrientationAbility To Lead A Team

Industry Keywords

P25 ExperienceMotoTRBO ExperienceWireless Communications SystemsElectronic Systems MaintenanceInstallation Projects

About the role

Key responsibilities & impact

Diagnose, troubleshoot, and solve complex equipment, programming, system, and installation problems/issues
Assist and collaborate with the team, Service Manager, and customer
Partner with customers to develop installation/programming strategies and coordinate access to installation locations
Assist in scoping and quoting service, installation, and programming projects
Support development of talent and technical skill sets within the service team
Complete assigned tickets properly and on time
Make minor modifications to electronic circuitry per customer request
Deploy factory software/firmware updates
Learn and receive mentoring on new communications technologies and equipment
Work in indoor and outdoor environments and support company and customer needs through travel
Maintain critical systems through on-call support when required
No direct reports

Requirements

What you’ll need

Minimum of two (2) years, with an average of 5+ years of technical service and installation experience
Proficient with radio equipment — installation, programming, and troubleshooting
Proven track record of providing hands-on operational, technical, and installation support/service to complex radio and other wireless communications systems/equipment
Extensive knowledge/understanding of radio theory, RF propagation characteristics at various frequency bands, and communications systems
Subscriber programming expert and able to successfully program various radio types based on customer requirements
Ability to read schematics, block diagrams, and flow charts to maintain or repair supported electronic systems and equipment
Ability to lead a team and work area to ensure proper staging and execution of work and that a safe environment is maintained
Team-focused with a passion to meet customer needs
Strong communication skills with end users and third parties
Ability to work inside and outside in heat/cold, wet/humid, and dry/arid conditions
Ability to frequently stand, walk, sit, use hands, reach, climb stairs, talk, hear, use personal protective equipment, lift over 50 pounds, bend, use near vision, handle stressful conditions, work outdoors, move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, and position oneself to maintain computers or other equipment
Ability to work first shift Monday–Friday, with occasional second or third shifts and weekends depending on project schedules
On-call availability for critical systems maintenance may be required
Travel as necessary to support company and customer needs
A two-year degree in Electronics, IT, or an applicable subject is preferred
P25 and/or MotoTRBO experience is preferred

Benefits

Comp & perks

Medical
Dental
Vision
401K
PTO
Holiday Pay
Education Incentives
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions