Communication Systems Technician, Level II

Mobile Communications America

. Diagnose, troubleshoot, and solve complex equipment, programming, system, and installation problems/issues .

Posted 10/20/2026full-timeMorrisville • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in radio equipment installation, programming, and troubleshooting, with a strong understanding of radio theory and RF propagation. Proven ability to collaborate with teams and customers to develop effective installation strategies while maintaining high standards of service and communication.

Highest-signal resume keywords

Radio Equipment InstallationTroubleshooting Wireless Communications SystemsProgramming Radio TypesReading Schematics and DiagramsCustomer-Focused Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Service ExperienceInstallation SupportRF Propagation KnowledgeElectronic Circuitry ModificationsFactory Software/Firmware UpdatesComplex Problem SolvingOperational Support ExperienceInstallation QuotingTeam CollaborationMentoring Technical Skills

Soft Skills

Strong Communication SkillsTeam-FocusedCustomer Needs OrientationLeadership in Safe Environment

Tools & Technologies

Radio EquipmentWireless Communications SystemsP25MotoTRBO

Industry Keywords

ElectronicsITInstallation ProjectsTechnical SupportService Management

About the role

Key responsibilities & impact

Diagnose, troubleshoot, and solve complex equipment, programming, system, and installation problems/issues
Assist and collaborate with the team, Service Manager, and customers
Partner with customers to develop installation/programming strategies
Coordinate with the team to ensure access to installation locations
Assist with scoping and quoting service, installation, and programming projects
Support development of talent and technical skill sets within the service team
Complete assigned tickets properly and on time
Make minor modifications to electronic circuitry per customer request
Deploy factory software/firmware updates
Learn and receive mentoring on new communications technologies and equipment
Travel as necessary to support company and customer needs
No direct reports

Requirements

What you’ll need

Minimum of two (2) years, with an average of 5+ years of technical service and installation experience
Proficient with radio equipment installation, programming, and troubleshooting
Proven hands-on operational, technical, and installation support/service experience with complex radio and other wireless communications systems/equipment
Extensive knowledge/understanding of radio theory and RF propagation characteristics at various frequency bands
Expertise programming various radio types based on customer requirements
Ability to read schematics, block diagrams, and flow charts
Ability to lead a team and work area while maintaining a safe environment
Team-focused with a passion to meet customer needs
Strong communication skills with end users and third parties
Two-year degree in Electronics, IT, or an applicable subject preferred
P25 and/or MotoTRBO experience preferred
Ability to work inside and outside in heat/cold, wet/humid, and dry/arid conditions
Ability to frequently move equipment weighing up to 50 pounds
Ability to operate a motor vehicle
Ability to work first shift Monday–Friday, with occasional second or third shifts and weekends depending on project schedules
On-call availability for critical systems maintenance may be required
Willingness to travel as necessary to support company and customer needs

Benefits

Comp & perks

Medical
Dental
Vision
401K
PTO
Holiday Pay
Education Incentives
Competitive compensation
Equal Opportunity workplace
Affirmative Action employer
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions