Senior Data Analyst

Mobility

. Become a trusted expert in automotive retail data, including vehicle sales, service transactions, incentive programs, customer ownership cycles, and dealership operations .

Posted 11/6/2026full-timeUnited StatesSenior💰 $115,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automotive retail data analysis, including vehicle sales and dealership operations, while effectively communicating with diverse stakeholders. Proficient in SQL and Excel for data validation and quality control, with a strong focus on continuous improvement and operational efficiency.

Highest-signal resume keywords

Data AnalysisSQL ProficiencyAutomotive Retail Industry ExperienceMicrosoft Excel SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisSQLMicrosoft ExcelData Quality ControlData IngestionData TransformationData GovernanceAnalytical SkillsTroubleshootingProject Management

Soft Skills

Communication SkillsDecision-MakingAdaptabilityCollaborationCustomer Support

Tools & Technologies

Dealer Management System (DMS)SalesforceCRM PlatformsTicket Management SystemsAnalytical Tools

Industry Keywords

Automotive RetailDealership OperationsOEM ProgramsCustomer RetentionService Operations DataIncentive ProgramsOwnership Lifecycle Processes

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Become a trusted expert in automotive retail data, including vehicle sales, service transactions, incentive programs, customer ownership cycles, and dealership operations
Monitor, analyze, and troubleshoot data quality issues across complex ingestion, transformation, and delivery pipelines
Investigate and resolve data-related issues under time-sensitive conditions while communicating clearly with technical and non-technical stakeholders
Develop a strong understanding of the data ecosystem, including extraction, ingestion, transformation, enrichment, and quality control processes
Partner with vendors, product teams, and engineering teams to identify root causes and drive long-term solutions
Resolve customer and internal support requests, distinguishing between data quality issues and system-related issues
Query and analyze large datasets using SQL, Excel, and other analytical tools to validate data quality and uncover actionable insights
Assess the impact and scope of data issues and support mitigation efforts
Contribute to continuous improvement initiatives that enhance operational efficiency, data quality, and customer outcomes
Independently lead projects supporting company goals and improving value delivered to dealer partners
Continuously evaluate performance, seek feedback, and identify process and outcome improvements

Requirements

What you’ll need

5+ years of professional experience in data analysis, data operations, business operations, customer support, or a related field
Direct experience working within the automotive retail industry, automotive technology sector, dealership operations, OEM programs, or automotive data environments
Working knowledge of dealership operations, including vehicle sales, service, incentives, customer retention, or ownership lifecycle processes
Strong written and verbal communication skills with both technical and non-technical audiences
Intermediate to advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis functions
Intermediate SQL proficiency and experience querying large datasets
Strong analytical, troubleshooting, and problem-solving skills
Ability to operate effectively in ambiguous situations and make sound decisions under pressure
Experience managing multiple priorities while balancing short-term issue resolution and longer-term improvements
Experience working with Dealer Management System (DMS) data or automotive retail technology platforms
Experience with OEM incentive programs, vehicle sales reporting, service operations data, or customer retention analytics
Experience with Salesforce or other CRM platforms
Experience with customer support or ticket management systems
Familiarity with data quality, data governance, or data operations best practices
Experience supporting production data environments
Must be currently authorized to work in the United States and not require employer sponsorship now or in the future

Benefits

Comp & perks

Competitive compensation package, including base salary and incentive opportunities where applicable
Comprehensive health and wellness benefits for employees and eligible dependents
Retirement savings programs, including company matching contributions where available
Reasonable accommodations throughout the hiring process and employment for qualified individuals with disabilities