Account Manager

Modal Labs

. Build Modal's account management function and iterate on it as the business scales .

Posted 9/16/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer-facing experience with a focus on owning revenue targets in a technical environment, alongside the ability to collaborate cross-functionally and provide insights to product development. Proficient in engaging with technical teams and understanding developer tech stacks, with hands-on experience in AI tools.

Highest-signal resume keywords

Customer-Facing ExperienceRevenue Target OwnershipTechnical Account ManagementAI Tools ExperienceCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Technical DepthUnderstanding Developer Tech StackModel TrainingInference WorkloadsGPU Spend Management

Soft Skills

Strong OwnershipOrganizational SkillsHigh Learning VelocityAbility to Act Autonomously

Certifications & Qualifications

Computer Science DegreeProfessional Bootcamp Certification

Industry Keywords

Consumption BusinessGTM Hire ExperienceFast-Growing Startup

About the role

Key responsibilities & impact

Build Modal's account management function and iterate on it as the business scales
Own and deliver a revenue target across a book of accounts
Grow initial customer use cases, expand accounts, and drive standardization across the Modal platform
Develop sufficient fluency in Modal to work with engineering teams on their workloads
Determine when to involve FDEs, Support, or Product
Collaborate with Sales, Solutions Architects, FDEs, Support, and Product to grow accounts
Feed customer insights back into the product roadmap
Travel to customers as needed to support key accounts and drive expansion opportunities

Requirements

What you’ll need

Customer-facing experience owning or supporting a revenue target in a highly technical, consumption business
Technical depth working autonomously with Developers through CxOs and understanding the core parts of the developer tech stack
Hands-on experience building with AI tools
Strong ownership, organization, and ability to act autonomously
High learning velocity and ability to move fast and iterate
Cross-functional collaboration and accountability
Experience as a Technical Account Manager, Solutions Engineer, Solutions Consultant, or similar role (nice to have)
Certification as an engineer, such as a Computer Science Degree or Professional Bootcamp (nice to have)
Early GTM hire experience at a fast-growing startup (nice to have)
Experience with GPU spend, model training, or inference workloads (nice to have)

Benefits

Comp & perks

Equity
Travel to customers as needed