Business Development Manager – Fleet Service, National Accounts

Model 1 Commercial Vehicles

. Identify and earn new business opportunities with large regional and national fleets .

Posted 10/5/2026full-timeCollege Park • United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business development and account management within the fleet services industry, with a strong focus on negotiation, customer relationship management, and strategic growth planning. Proficient in utilizing CRM systems to track sales pipelines and enhance customer engagement.

Highest-signal resume keywords

Business Development ExperienceAccount Management SkillsNegotiation SkillsCRM ProficiencyFleet Services Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Cycle ManagementPricing NegotiationContract ManagementFleet Needs AssessmentService Plan Development

Soft Skills

Strong Communication SkillsExcellent Organizational SkillsFollow-Up SkillsPresentation Skills

Tools & Technologies

SalesforceHubSpotMicrosoft OfficeExcelFleet Maintenance Software

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Fleet ServicesCommercial VehiclesAutomotive ServiceTransportationDOT Regulations

About the role

Key responsibilities & impact

Identify and earn new business opportunities with large regional and national fleets
Build tailored service plans to improve uptime, increase customer loyalty, and drive retail revenue
Ensure consistent customer communication and feedback
Prospect and qualify national accounts and large commercial fleet customers
Build and maintain CRM sales pipelines with accurate stage tracking, close-date estimates, and deal size
Research prospective accounts' fleet composition, service providers, pain points, and decision-making structure
Lead the full sales cycle from outreach and discovery through site visits, proposals, contract negotiation, and close
Develop account-specific growth strategies and expand wallet share
Represent Model 1 at trade shows, fleet conferences, and customer events
Conduct fleet needs assessments and create personalized service solutions
Partner with operations, service managers, and technicians on preventive maintenance, compliance, emergency response, and parts availability plans
Document, review, and periodically adjust service plans
Develop and negotiate pricing proposals, contract terms, rate structures, and volume discounts
Coordinate pricing with finance and operations leadership
Serve as primary contact and escalation lead for assigned accounts
Coordinate dispatch, service, and operations teams to ensure work is scheduled and completed
Resolve service escalations and recurring issues
Conduct quarterly business reviews and build multi-threaded account relationships
Identify expansion opportunities and support account retention
Maintain CRM records and report pipeline, forecasts, account health, retention, and revenue metrics to sales leadership
Support annual account planning and territory/quota-setting discussions

Requirements

What you’ll need

5+ years of business development, sales, or account management experience in fleet services, commercial vehicles, automotive service, transportation, or a related industry
Demonstrated success managing large, multi-location, or national accounts, including pricing negotiation and contract management
Strong negotiation skills with experience developing and aligning pricing structures across regions or business units
Excellent organizational and follow-up skills, coordinating across internal teams and external stakeholders
Strong communication and presentation skills with senior decision-makers
Proficiency with CRM systems such as Salesforce or HubSpot and Microsoft Office/Excel
Valid driver's license and ability to travel regularly to customer sites and company service locations
Preferred: Existing knowledge of or relationships within the commercial fleet, trucking, or vehicle maintenance/service industry
Preferred: Experience with fleet maintenance software, service scheduling/dispatch systems, or telematics platforms
Preferred: Familiarity with DOT regulations and commercial vehicle compliance requirements
Preferred: Bachelor's degree in Business, Marketing, or a related field
Preferred: Prior experience selling into or managing national/enterprise-level accounts with formal procurement processes

Benefits

Comp & perks

Competitive benefits, including health insurance, paid holidays, and vacation pay
Continuing education opportunities
Access to an expansive network of mentors and networking opportunities
Top quality technology to assist in daily responsibilities