Business Development Manager – Fleet Service, National Accounts

Model 1 Commercial Vehicles

. Identify and earn new business opportunities with large regional and national fleets .

Posted 10/5/2026full-timeIrving • Texas • United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business development and account management within the fleet services industry, with a strong focus on negotiation, customer relationship management, and strategic growth planning. Proficient in utilizing CRM systems and maintaining accurate sales pipelines to drive revenue and customer loyalty.

Highest-signal resume keywords

Business Development ExperienceAccount Management SkillsNegotiation SkillsCRM ProficiencyFleet Services Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Cycle ManagementPricing NegotiationContract ManagementFleet Maintenance SoftwareService Scheduling SystemsTelematics PlatformsData AnalysisAccount Growth StrategiesCustomer Needs AssessmentMarket Research

Soft Skills

Strong Communication SkillsOrganizational SkillsFollow-Up SkillsPresentation SkillsRelationship Building

Tools & Technologies

SalesforceHubSpotMicrosoft OfficeExcel

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Fleet ServicesCommercial VehiclesAutomotive ServiceTransportationDOT RegulationsVehicle MaintenanceNational AccountsEnterprise-Level AccountsProcurement Processes

About the role

Key responsibilities & impact

Identify and earn new business opportunities with large regional and national fleets
Build tailored service plans to improve uptime, increase customer loyalty, and drive retail revenue
Ensure consistent customer communication and feedback
Prospect and qualify national accounts and large commercial fleet customers
Build and maintain CRM sales pipelines with accurate stage tracking, close-date estimates, and deal size
Research prospective accounts' fleet composition, service providers, pain points, and decision-making structure
Lead the full sales cycle from outreach and discovery through site visits, proposals, contract negotiation, and close
Develop account-specific growth strategies and expand wallet share
Represent Model 1 at trade shows, fleet conferences, and customer events
Conduct fleet and maintenance needs assessments
Partner with operations, service managers, and technicians to design customized service plans
Document, review, and periodically adjust service plans
Develop and negotiate pricing proposals, contract terms, rate structures, and volume discounts
Coordinate with finance and operations to validate pricing and maintain consistency across regions
Serve as primary contact and escalation lead for assigned accounts
Coordinate dispatch, service, and operations teams to ensure work is scheduled and completed
Resolve service escalations and recurring issues
Conduct regular business reviews and build relationships across customer organizations
Identify expansion opportunities and lead account growth
Maintain CRM records and report on pipeline, forecasts, account health, retention, churn, and revenue performance
Support annual account planning and territory/quota-setting discussions

Requirements

What you’ll need

5+ years of business development, sales, or account management experience in fleet services, commercial vehicles, automotive service, transportation, or a related industry
Demonstrated success managing large, multi-location, or national accounts, including pricing negotiation and contract management
Strong negotiation skills and experience developing and aligning pricing structures across regions or business units
Excellent organizational and follow-up skills
Ability to coordinate across operations, service, dispatch, finance, and external stakeholders
Strong communication and presentation skills
Comfortable engaging with senior decision-makers
Proficiency with CRM systems such as Salesforce or HubSpot
Proficiency with Microsoft Office and Excel
Valid driver's license
Ability to travel regularly to customer sites and company service locations
Existing knowledge of or relationships within the commercial fleet, trucking, or vehicle maintenance/service industry preferred
Experience with fleet maintenance software, service scheduling/dispatch systems, or telematics platforms preferred
Familiarity with DOT regulations and commercial vehicle compliance requirements preferred
Bachelor's degree in Business, Marketing, or a related field preferred
Prior experience selling into or managing national/enterprise-level accounts with formal procurement processes preferred

Benefits

Comp & perks

Health insurance
Paid holidays
Vacation pay
Continuing education opportunities
Access to mentors and networking opportunities
Top-quality technology to support daily responsibilities and customer service