Director, Strategic Accounts

Moder

. Partner with Sr. Sales executives to develop, manage, and execute comprehensive account plans for high-priority accounts . Serve as the primary point of contact for key relationships within assigned accounts .

Posted 10/2/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in sales and account management within the financial services industry, with a strong focus on building and maintaining relationships with executive-level clients. Proven ability to collaborate across teams and manage multiple responsibilities effectively.

Highest-signal resume keywords

Sales And Account ManagementFinancial Services Industry ExperienceClient Relationship ManagementStrong Communication SkillsCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

MultitaskingBuilding Credibility And Trust

Industry Keywords

Business Process OutsourcingIT OutsourcingAccount PlansKey Account MetricsIndustry TrendsClient StakeholdersService DeliveryBusiness ReviewsEmerging TechnologiesClient Advocacy

About the role

Key responsibilities & impact

Partner with Sr. Sales executives to develop, manage, and execute comprehensive account plans for high-priority accounts
Serve as the primary point of contact for key relationships within assigned accounts
Collaborate with Solutions, Transitions, Operations, and other cross-functional teams to ensure seamless service delivery
Identify expansion and new business opportunities within strategic accounts
Forecast and track key account metrics
Act as a trusted advisor and advocate for clients
Coordinate regular business reviews with clients
Build and maintain relationships with key client stakeholders
Monitor industry trends, competitor activities, and emerging technologies
Represent Moder at industry events, conferences, and client forums
Comply with company policies and procedures and maintain regular, punctual attendance
Perform other related duties as assigned
Potentially manage staff, including interviewing, hiring, training, assigning work, appraising performance, and addressing complaints

Requirements

What you’ll need

Successful track record in sales and/or account management in Business Process Outsourcing or IT Outsourcing
10+ years of financial services industry experience
Bachelor's degree
Proven ability to build and maintain relationships with clients' executive-level staff and internal management team
Capable of multitasking across a vast set of responsibilities
Strong written, verbal, and presentation communication skills with the ability to communicate at all levels
Ability to build credibility and trust by understanding and addressing client needs and requirements
Ability to travel up to 30% based on client and business needs
None required for certificates, licenses, and registrations