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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product leadership within complex software environments, particularly in mortgage and financial services. Capable of translating customer needs into reusable product capabilities while managing teams and driving commercial readiness.
Highest-signal resume keywords
Product Leadership ExperienceKnowledge of Mortgage and Financial ServicesExperience with AI-Enabled WorkflowsStrong Written CommunicationTechnical Fluency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DefinitionCustomer DiscoveryReusable Product DevelopmentOperator WorkflowsDecision MakingCommercial ReadinessProduct EconomicsWorkflow AutomationEnterprise Software
Soft Skills
Product JudgmentAbility to SimplifyStakeholder ManagementPerformance AppraisalTeam Development
Industry Keywords
Mortgage OriginationServicingSecondary MarketMortgage OperationsFinancial Services
About the role
Key responsibilities & impact- Own product definition across key Moder capabilities
- Translate customer problems into bounded product capabilities with clear acceptance criteria against working software
- Use working software to resolve ambiguity early
- Distinguish reusable product from customer-specific implementation and validate beyond the first customer
- Work directly with Architecture, Build, and field/customer-facing teams
- Participate in customer discovery where product judgment matters
- Identify patterns across customers and turn the right patterns into reusable capabilities
- Challenge requirements that add complexity without improving outcomes
- Define what should be standardized versus configurable
- Own commercial readiness for packaged capabilities, including buyer, value, pricing, packaging, and product economics
- Improve speed from customer problem to working software and from working software to validated product decision
- Help develop product talent inside Moder
- Manage direct reports, including interviewing, hiring, training, assigning work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems
- Comply with company policies and procedures
- Perform other related duties as assigned
Requirements
What you’ll need- Significant product leadership experience in complex software, workflow, or enterprise platforms
- Deep knowledge of mortgage, lending, servicing, or closely related financial services
- Track record of turning customer-specific work into reusable product
- Strong understanding of operator workflows
- Experience making decisions across technical, operational, commercial, and customer constraints
- Technical fluency to work credibly with architects and engineers
- Commercial fluency in buyer, value, price, packaging, adoption, and expansion
- Experience with AI-enabled workflows, automation, or enterprise software
- Strong written communication and product judgment
- Ability to simplify, make decisions with incomplete information, challenge senior stakeholders when evidence does not support the decision, and move quickly without lowering standards
- Preferred: experience across mortgage origination, servicing, secondary market, or mortgage operations
- Ability to maintain regular and punctual attendance
- None required for certificates, licenses, or registrations
Benefits
Comp & perks- Equal employment opportunity protections
- Reasonable accommodations for applicants and employees with disabilities