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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims processing, with a strong focus on accuracy, attention to detail, and problem-solving abilities. Proficient in data entry and analysis, with effective communication skills to support customer interactions and team collaboration.
Highest-signal resume keywords
Claims ProcessingData Entry SkillsAnalytical MindsetMicrosoft Applications ProficiencyLeadership and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ProcessingData Entry SkillsAccount AnalysisProblem-SolvingTyping Speed of 35 Words Per Minute10-Key Usage
Soft Skills
Attention to DetailVerbal CommunicationWritten CommunicationTeam CollaborationCustomer-Focused Demeanor
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Claims InformationInvoice Dispute ResolutionPayment ProcessingTransaction VerificationClaims Systems Monitoring
About the role
Key responsibilities & impact- Implement claims processes to maximize effectiveness and accuracy
- Audit the accuracy of claims information entered in the system
- Monitor the operation of claims systems
- Develop solutions to claims issues and work with systems design to implement new features
- Review claims for irregularities, accuracy, and completeness
- Request additional information when necessary for claim processing
- Coordinate and process documentation, invoice dispute resolution, and payment for accounts
- Perform account analysis and research payment and account discrepancies
- Identify and verify transactions and expedite resolution of claims issues
- Handle complex issues and refer only the most complex issues to higher-level staff
- Provide leadership, coaching, and/or mentoring to more junior team members
- Participate in other projects or duties as assigned
Requirements
What you’ll need- Bachelor's Degree required, or equivalent combination of education and/or experience
- Five (5) plus years of experience
- Strong understanding of claims processing and ability to make informed decisions on claim eligibility
- Excellent attention to detail and proficient data entry skills for accurate claim processing
- Intermediate proficiency of Microsoft applications (Word, Excel, and Outlook)
- Analytical mindset with the ability to interpret claim data and follow established guidelines
- Excellent verbal and written communication skills to interact with superior customer-focused demeanor
- Problem-solving abilities to address claim issues and resolve discrepancies
- Ability to work independently and as a member of a team
- Ability to accurately type 35 words per minute and use of 10-key
Benefits
Comp & perks- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post-Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
