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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in online community moderation, ensuring a safe and respectful environment while effectively managing user interactions and addressing concerns. Proficient in utilizing technology to maintain community standards and enhance user experience.
Highest-signal resume keywords
Community ModerationConflict ResolutionTrend AnalysisUser Experience ImprovementCrisis Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content ModerationTrend TrackingCustomer Complaint HandlingOnline Community Management
Soft Skills
Passion for Community ProtectionAttention to DetailEffective Communication
Tools & Technologies
Windows 11ModSquad Security SystemsBroadband Internet Connection
Industry Keywords
Online CommunitiesCommunity StandardsUser EngagementSocial Media Monitoring
About the role
Key responsibilities & impact- Monitor comments, messages, mentions, and posts across social platforms
- Keep online communities active, safe, respectful, and on-topic
- Enforce community standards by removing inappropriate, offensive, or spam content
- Identify and escalate sensitive concerns, customer complaints, and potential crises
- Track trends, frequently asked questions, and common complaints to improve user experience
Requirements
What you’ll need- Must be located in Argentina
- Skilled moderator passionate about protecting online communities
- Must have a dedicated laptop or desktop computer running Windows 11 or above
- Stable broadband internet connection of 25 MBPS or greater
- 8 GB RAM or better
- Must be willing to download and install ModSquad security systems on your computer and mobile phone
- Must be willing to undergo a background check and verify your identity
- Minimum commitment of 20 hours per week
- Availability for a 24/7 schedule
Benefits
Comp & perks- Minimum 20 hrs/week project commitment
- 120 days commitment
