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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing technical customer support for gaming platforms, with a strong focus on quality assurance processes and data analysis. Possesses foundational knowledge of programming concepts and familiarity with digital marketplace platforms.
Highest-signal resume keywords
Technical Customer Support ExperienceRobust Knowledge Of Game EnginesFamiliarity With Quality Assurance ProcessesSalesforce ExperienceProfessional English Fluency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisQuality AssuranceScripting Concepts3D Digital Asset Moderation
Soft Skills
Attention To Detail
Tools & Technologies
Digital Marketplace PlatformsCRM SystemsSalesforce
Industry Keywords
Game DevelopmentDigital ContentGaming Industry
About the role
Key responsibilities & impact- Provide top-notch T1 and advanced technical customer support
- Assist customers on a developer platform
- Provide technical assistance for a 24/7 project
- Gather and analyze technical data
- Support quality assurance and testing activities relevant to game development and digital content
- Work with digital marketplace platforms and CRM systems
Requirements
What you’ll need- Very strong attention to detail
- Robust knowledge of game engines
- Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content
- 3D digital asset moderation is a strong bonus
- Technical Customer Support experience
- Knowledge of digital marketplace platforms
- Salesforce experience or experience with other CRMs
- Ability to gather and analyze technical data
- Foundational understanding of scripting or programming concepts
- Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage
- Professional English fluency
- i7 Quad Core 3.0 GHz or higher
- 32 GB RAM
- Nvidia 3080 or higher, or equivalent
- 500 GB or more hard drive space; 1 TB recommended
- Dual monitors highly recommended
- Internet speed of at least 100 Mbps download and 20 Mbps upload
- Stable power connection
Benefits
Comp & perks- Remote work arrangement
- Part-time schedule
- 24/7 project with at least 20 hours of weekly availability
- Access to projects with global brands and clients
- Equal opportunity employment
