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Mollica IT

Operating Systems Specialist – Linux, Wintel

Mollica IT

. Monitor and manage operating system-level alerts .

Posted 9/15/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced troubleshooting skills in Linux and Windows server environments, with a strong focus on performance diagnostics, log analysis, and incident management under the ITIL framework. Proficient in automation and operational maintenance within virtualized environments, ensuring system stability and connectivity.

Highest-signal resume keywords
Advanced Linux TroubleshootingAdvanced Windows Server AdministrationVirtualization Technologies (VMware, Hyper-V)ITIL Incident ManagementAutomation with Bash and PowerShell

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Linux Performance DiagnosticsWindows Server TroubleshootingSystem Log AnalysisNetworking (DNS, TCP/IP, HTTP/HTTPS)Patching and Hardening ProcessesService Recovery ManagementObservability Tools (Dynatrace, Grafana, Prometheus, ELK)Virtualization MaintenanceCPU, Memory, and I/O DiagnosticsChange Execution under ITIL
Tools & Technologies
ServiceNowVMwareHyper-VPowerShellBash
Certifications & Qualifications
Red Hat (RHCSA/RHCE)Microsoft CertificationsITIL FoundationWindows Server or Azure CertificationsObservability Certifications
Industry Keywords
IT Operations24x7 Critical EnvironmentsSystems EngineeringComputer ScienceInformation Technology

Tech Stack

Tools & technologies
AWSAzureDNSGrafanaLinuxOpenShiftPrometheusServiceNowTCP/IPVMware

About the role

Key responsibilities & impact
  • Monitor and manage operating system-level alerts
  • Perform advanced troubleshooting on Linux and Windows servers
  • Diagnose CPU, memory, I/O, and performance degradation issues
  • Analyze system logs and critical services
  • Resolve complex incidents and perform immediate mitigation for critical incidents
  • Manage service recovery and controlled restarts
  • Validate connectivity between systems
  • Execute changes under the ITIL framework
  • Participate in patching, updating, and hardening processes
  • Operate virtualized environments
  • Produce structured technical analyses and document runbooks
  • Identify opportunities for improvement
  • Automate tasks
  • Collaborate with infrastructure teams
  • Perform other routine activities related to the role
  • Work from 11:00 p.m. to 7:00 a.m., including weekend and holiday shifts

Requirements

What you’ll need
  • Strong experience in IT operations
  • Strong experience with Linux and Windows in production environments
  • Experience with advanced troubleshooting in critical environments
  • Experience working in 24x7 critical environments
  • Experience with virtualization and operational maintenance
  • Experience with patching and stability processes
  • Advanced knowledge of Linux, including performance diagnostics, log analysis, service troubleshooting, filesystem management, and networking
  • Advanced knowledge of Windows Server, including administration, troubleshooting, Performance Monitor, Event Viewer, Windows services, IIS, and PowerShell
  • Knowledge of virtualization technologies such as VMware, Hyper-V, or equivalent platforms
  • Knowledge of patching, hardening, and OS hygiene
  • Knowledge of networking, including DNS, TCP/IP, HTTP/HTTPS, and connectivity diagnostics
  • Knowledge of observability tools, including Dynatrace, Grafana, Prometheus, and ELK
  • Knowledge of Bash and PowerShell for automation, diagnostics, and remediation
  • Knowledge of ServiceNow or a similar tool
  • Knowledge of ITIL, including incident, problem, and change management
  • Bachelor’s degree in Systems Engineering, Computer Science, Information Technology, or a related field
  • Intermediate or advanced Spanish proficiency for conversation
  • Intermediate or advanced English proficiency for conversation
  • Preferred: knowledge of AWS, Azure, or OpenShift (OCP)
  • Preferred: certifications such as Red Hat (RHCSA/RHCE), Microsoft, Windows Server or Azure, VMware/Hyper-V, ITIL Foundation, and observability certifications

Benefits

Comp & perks
  • Amil Health Insurance subsidized by the company for the employee (dependents may be added with payroll deduction)
  • Amil Dental Insurance (optional; dependents may also be included)
  • Meal allowance on a Flash Benefícios card – BRL 35.00 per day
  • POP Program (Personal Guidance Program) offering psychological, legal, financial, social, and pet support at no cost to the employee and eligible dependents
  • Wellhub (formerly Gympass), with access to more than 700 gyms throughout Brazil
  • Partnerships with universities for undergraduate and graduate programs
  • Discounts at language schools
  • Support for continuous professional development
  • Group life insurance
  • Partnership with SESC for the employee and dependents
  • Partnerships with major consumer brands
  • Profit-Sharing Program (PPR)