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Operating Systems Specialist – Linux, Wintel
Mollica IT. Monitor and manage operating system-level alerts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced troubleshooting skills in Linux and Windows server environments, with a strong focus on performance diagnostics, log analysis, and incident management under the ITIL framework. Proficient in automation and operational maintenance within virtualized environments, ensuring system stability and connectivity.
Highest-signal resume keywords
Advanced Linux TroubleshootingAdvanced Windows Server AdministrationVirtualization Technologies (VMware, Hyper-V)ITIL Incident ManagementAutomation with Bash and PowerShell
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Linux Performance DiagnosticsWindows Server TroubleshootingSystem Log AnalysisNetworking (DNS, TCP/IP, HTTP/HTTPS)Patching and Hardening ProcessesService Recovery ManagementObservability Tools (Dynatrace, Grafana, Prometheus, ELK)Virtualization MaintenanceCPU, Memory, and I/O DiagnosticsChange Execution under ITIL
Tools & Technologies
ServiceNowVMwareHyper-VPowerShellBash
Certifications & Qualifications
Red Hat (RHCSA/RHCE)Microsoft CertificationsITIL FoundationWindows Server or Azure CertificationsObservability Certifications
Industry Keywords
IT Operations24x7 Critical EnvironmentsSystems EngineeringComputer ScienceInformation Technology
Tech Stack
Tools & technologiesAWSAzureDNSGrafanaLinuxOpenShiftPrometheusServiceNowTCP/IPVMware
About the role
Key responsibilities & impact- Monitor and manage operating system-level alerts
- Perform advanced troubleshooting on Linux and Windows servers
- Diagnose CPU, memory, I/O, and performance degradation issues
- Analyze system logs and critical services
- Resolve complex incidents and perform immediate mitigation for critical incidents
- Manage service recovery and controlled restarts
- Validate connectivity between systems
- Execute changes under the ITIL framework
- Participate in patching, updating, and hardening processes
- Operate virtualized environments
- Produce structured technical analyses and document runbooks
- Identify opportunities for improvement
- Automate tasks
- Collaborate with infrastructure teams
- Perform other routine activities related to the role
- Work from 11:00 p.m. to 7:00 a.m., including weekend and holiday shifts
Requirements
What you’ll need- Strong experience in IT operations
- Strong experience with Linux and Windows in production environments
- Experience with advanced troubleshooting in critical environments
- Experience working in 24x7 critical environments
- Experience with virtualization and operational maintenance
- Experience with patching and stability processes
- Advanced knowledge of Linux, including performance diagnostics, log analysis, service troubleshooting, filesystem management, and networking
- Advanced knowledge of Windows Server, including administration, troubleshooting, Performance Monitor, Event Viewer, Windows services, IIS, and PowerShell
- Knowledge of virtualization technologies such as VMware, Hyper-V, or equivalent platforms
- Knowledge of patching, hardening, and OS hygiene
- Knowledge of networking, including DNS, TCP/IP, HTTP/HTTPS, and connectivity diagnostics
- Knowledge of observability tools, including Dynatrace, Grafana, Prometheus, and ELK
- Knowledge of Bash and PowerShell for automation, diagnostics, and remediation
- Knowledge of ServiceNow or a similar tool
- Knowledge of ITIL, including incident, problem, and change management
- Bachelor’s degree in Systems Engineering, Computer Science, Information Technology, or a related field
- Intermediate or advanced Spanish proficiency for conversation
- Intermediate or advanced English proficiency for conversation
- Preferred: knowledge of AWS, Azure, or OpenShift (OCP)
- Preferred: certifications such as Red Hat (RHCSA/RHCE), Microsoft, Windows Server or Azure, VMware/Hyper-V, ITIL Foundation, and observability certifications
Benefits
Comp & perks- Amil Health Insurance subsidized by the company for the employee (dependents may be added with payroll deduction)
- Amil Dental Insurance (optional; dependents may also be included)
- Meal allowance on a Flash Benefícios card – BRL 35.00 per day
- POP Program (Personal Guidance Program) offering psychological, legal, financial, social, and pet support at no cost to the employee and eligible dependents
- Wellhub (formerly Gympass), with access to more than 700 gyms throughout Brazil
- Partnerships with universities for undergraduate and graduate programs
- Discounts at language schools
- Support for continuous professional development
- Group life insurance
- Partnership with SESC for the employee and dependents
- Partnerships with major consumer brands
- Profit-Sharing Program (PPR)