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Intake Client Specialist
Mom's Meals | A Purfoods Company. Review incoming Medical Service Authorizations and medical paperwork to create new clients, update existing clients, and close accounts as needed .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and attention to detail while managing medical service authorizations and client accounts. Proficient in communication and problem-solving within a fast-paced environment, ensuring compliance and accuracy in billing processes.
Highest-signal resume keywords
Medical Service Authorization ManagementData Entry SkillsAnalytical SkillsVerbal And Written Communication SkillsMedical Billing Terminology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryAnalytical SkillsMedical Billing TerminologyAttention To DetailProblem Solving
Soft Skills
Interpersonal CommunicationAbility To PrioritizeTeam CollaborationSincerity And Passion For Helping People
Tools & Technologies
Microsoft OfficeCRM SystemState Portal Messaging
Industry Keywords
Service Level AgreementsComplianceIntake ProcessesClient Account Management
About the role
Key responsibilities & impact- Review incoming Medical Service Authorizations and medical paperwork to create new clients, update existing clients, and close accounts as needed
- Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls
- Troubleshoot and resolve account issues
- Coordinate with Logistics, Customer Care, Billing, and Compliance
- Assist other departments with Intake-related inquiries
- Manage a queue of incoming documents in the CRM system
- Operate within service level agreements while maintaining accuracy for billing and compliance
Requirements
What you’ll need- High school diploma or equivalent
- Basic Microsoft Office skills
- Previous data entry skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to problem solve issues in a timely manner
- Ability to navigate multiple computer systems and applications and utilize search tools
- Strong verbal, written, and interpersonal communication skills
- Ability to prioritize, meet deadlines, and adjust as needed in a fast-paced environment
- Ability to achieve high production and quality standards
- Ability to work effectively in both team and individual environments
- Sincerity and passion for helping people
- Prior experience adhering to company policies and showing core values
- Wired internet connection using an ethernet port; cable modem/service or fiber optic required
- Quiet workspace free from distraction
- Must be located in Iowa
- Some college experience or equivalent (preferred)
- Medical billing terminology (preferred)
- Ability to perform repetitive wrist, hand, and/or finger motions
- Ability to sit in a stationary position for prolonged periods
- Visual perception including peripheral vision, depth perception, and ability to adjust focus
Benefits
Comp & perks- Weekly paychecks
- PTO
- 401k
- Full benefits package
- Referral bonuses starting Day 1
- Overtime potential