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Heating Service Technician – Gas
Momentum.io. Respond to service-related customer requests, including installations and repairs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and solving complex system problems related to heating equipment, while ensuring compliance with safety policies. Proven ability to lead projects, coach junior employees, and provide exceptional customer service in a fast-paced environment.
Highest-signal resume keywords
Gas Technician LicenseHeating Equipment InstallationWiring KnowledgePlumbing KnowledgeCustomer Service Focus
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingSystem DiagnosisProcess ImprovementRisk MitigationFinal Inspections
Soft Skills
Strong Communication SkillsLeadershipCoachingIndependenceCustomer Service Orientation
Certifications & Qualifications
Gas Technician LicenseDual Licensing (Oil and Gas)
Industry Keywords
Residential Energy ServicesCommercial Energy ServicesSafety PoliciesFast-Paced EnvironmentService-Related Requests
About the role
Key responsibilities & impact- Respond to service-related customer requests, including installations and repairs
- Troubleshoot customer issues using industry and company best practices and tools
- Diagnose and solve complex system problems by checking gas flow, thermostats, heat flow, and insulation
- Analyze existing processes and recommend improvements using best practices and previous experience
- Provide consultative services within the defined area
- Participate in projects and potentially lead a stream of work within a project
- Identify potential threats and mitigate risk
- Conduct final inspections to ensure repaired systems operate safely
- Support operations within Residential Commercial Energy Services and customers
- Provide status updates and relevant information to Service Manager, Fulfillment Managers, and Residential Energy Services team members
- Maintain a safe working environment according to safety policies and procedures
- Lead jobs and guide/coach junior employees
Requirements
What you’ll need- A valid Gas Technician license is required
- Dual licensing (Oil and Gas) is an asset
- Knowledge of wiring, plumbing and some air conditioning is required
- 2-4 years of experience is preferred
- Strong written and verbal communication skills, with a customer service focus
- Ability to install and service various types of heating equipment
- Ability to work in a fast-paced environment with strict deadlines
- Ability to work independently with minimal supervision
- Ability to take a lead role and provide guidance/coaching to junior employees
Benefits
Comp & perks- Safety training and all equipment provided
- Structured rotational schedule, home after each shift
- Annual bonus plan
- Pension plan
- Sign-On Bonus
- Flexible Benefits Plan with three levels of coverage, effective from day one
- Annual wellness allowance
- Paid personal care days
- 24/7 Employee & Family Assistance Program
- Paid vacation
- Option to purchase additional vacation
- Paid volunteer day
- Company volunteer opportunities
- Donation matching program