Momentum.io

Technician

• Complete customer-requested jobs and solve issues through diagnostic troubleshooting
• Perform routine maintenance on existing systems and install new equipment
• Respond to service-related customer requests, including installations and repairs
• Diagnose and solve complex system problems by checking gas flow, thermostats, heat flow, and insulation
• Analyze existing processes and recommend improvements using best practices and previous experience
• Provide consultative services and participate in projects, potentially leading a workstream
• Identify potential threats and mitigate risk
• Perform final system inspections to ensure equipment operates safely
• Demonstrate understanding of products and services and their impact on organizational operations
• Provide status updates and pertinent information to Service Managers, Fulfillment Managers, and Residential Energy Services team members
• Maintain a safe working environment according to safety policies and procedures, including PPE, Leak Prevention, and Distracted Driving requirements
• Work independently with minimal supervision
• Lead jobs and provide guidance and coaching to junior employees

Gas Heating Service Technician