Seasonal Call Center Representative

Momentum.io

. Address customer needs including account maintenance, billing inquiries, product orders, and company communication .

Posted 10/9/2026full-timeWest Lebanon • New Hampshire • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on account maintenance, billing inquiries, and product delivery. Proficient in troubleshooting customer concerns and maintaining accurate records while collaborating with various departments.

Highest-signal resume keywords

Customer Service ExperienceADDS Software ExperienceAccount MaintenanceMulti-TaskingTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account MaintenanceBilling InquiriesProduct OrdersCustomer Record ManagementTroubleshooting

Soft Skills

Effective CommunicationTime ManagementAbility to Work in a Fast-Paced Environment

Tools & Technologies

ADDS Software

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Customer CareHeating OilPropaneDiesel ServiceProduct Delivery

About the role

Key responsibilities & impact

Address customer needs including account maintenance, billing inquiries, product orders, and company communication
Handle incoming calls and ensure efficient product delivery interactions
Provide customer care for heating oil, propane, and diesel service and delivery inquiries
Verify and update customer account information
Troubleshoot and solve customer concerns
Provide accurate product and service information and educate customers
Maintain accurate customer records
Partner with other departments to follow up on customer inquiries
Perform other duties as required

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of experience working in customer service
ADDS software experience is an asset
Ability to work well within a team environment
Must be able to work weekends
Ability to multi-task and manage time effectively
Ability to work in a fast-paced environment

Benefits

Comp & perks

Annual bonus plan
401k company matched up to 4%
Flexible benefits plan with three levels of coverage
Paid vacation
Annual option to purchase additional vacation
Employee & Family Assistance Program with 24/7 access
Paid volunteer day
Company volunteer opportunities
Donation matching program
Onsite collaborative work environment