Seasonal Call Center Representative

Momentum.io

. Address customer needs including account maintenance, billing inquiries, product orders, and communication with the company .

Posted 10/30/2026full-timeWest Lebanon • New Hampshire • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on account maintenance, product inquiries, and effective communication. Proficient in managing customer records and resolving concerns in a fast-paced environment.

Highest-signal resume keywords

Customer Service ExperienceAccount MaintenanceADDS Software ExperienceMulti-Tasking AbilityTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Account ManagementProduct KnowledgeTroubleshootingRecord KeepingBilling Inquiries

Soft Skills

Effective CommunicationTime ManagementProblem SolvingAdaptability

Tools & Technologies

ADDS Software

Certifications & Qualifications

High School Diploma

Industry Keywords

Customer CareHeating Oil ServicePropane ServiceDiesel DeliveryFast-Paced Environment

About the role

Key responsibilities & impact

Address customer needs including account maintenance, billing inquiries, product orders, and communication with the company
Handle incoming calls and ensure efficient product delivery interactions
Provide customer care for heating oil, propane, and diesel service and delivery inquiries
Verify and update customer account information
Troubleshoot and resolve customer concerns
Provide accurate information about products and services and educate customers
Maintain accurate and up-to-date customer records
Partner with other departments to follow up on customer inquiries
Perform other duties as required

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of experience working in customer service
ADDS software experience is an asset
Ability to work well within a team environment
Must be able to work weekends
Ability to multi-task and manage time effectively
Ability to work in a fast-paced environment

Benefits

Comp & perks

Sign-on bonus
Annual bonus plan
401k company match up to 4%
Flexible benefits plan with three levels of coverage
Paid vacation
Option to purchase additional vacation
24/7 Employee & Family Assistance Program
Paid volunteer day
Company volunteer opportunities
Donation matching program
Onsite collaborative work environment
Individual growth opportunities