Seasonal Call Center Representative

Momentum.io

. Address customer needs including account maintenance, billing inquiries, product orders, and communication with the company .

Posted 10/30/2026full-timeWest Lebanon • New Hampshire • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to address inquiries related to heating oil, propane, and diesel services. Proficient in maintaining accurate customer records and collaborating with various departments to ensure customer satisfaction.

Highest-signal resume keywords

Customer Service ExperienceADDS Software ExperienceAccount MaintenanceMulti-Tasking AbilityTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account MaintenanceCustomer Record ManagementTroubleshootingProduct KnowledgeBilling Inquiry Resolution

Soft Skills

Effective CommunicationTime ManagementProblem SolvingAdaptabilityTeamwork

Tools & Technologies

ADDS Software

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Customer CareHeating OilPropaneDiesel ServiceFast-Paced Environment

About the role

Key responsibilities & impact

Address customer needs including account maintenance, billing inquiries, product orders, and communication with the company
Handle incoming calls and ensure efficient product delivery interactions
Provide customer care for heating oil, propane, and diesel service and delivery inquiries
Verify and update customer account information
Troubleshoot and resolve customer concerns
Provide accurate information and educate customers on products and services
Maintain accurate customer records
Partner with other departments to follow up on customer inquiries
Perform other duties as required

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of experience working in customer service
ADDS software experience is an asset
Ability to work well within a team environment
Must be able to work weekends
Ability to multi-task and manage time effectively
Ability to work in a fast-paced environment

Benefits

Comp & perks

Annual bonus plan
401k company matched up to 4%
Flexible Benefits Plan with three levels of coverage
Paid Vacation
Option to purchase additional vacation
24/7 Employee & Family Assistance Program
Paid volunteer day
Company volunteer opportunities
Donation matching program
Onsite collaborative work environment