Seasonal Call Center Representative

Momentum.io

. Address customer needs including account maintenance, billing inquiries, product orders, and company communication .

Posted 10/9/2026full-timeWest Lebanon • New Hampshire • United StatesJuniorMid-Level💰 $18 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to manage inquiries and provide accurate product information. Proficient in maintaining customer records and collaborating with various departments to ensure customer satisfaction.

Highest-signal resume keywords

Customer Service ExperienceADDS Software ExperienceAccount MaintenanceMulti-Tasking AbilityTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account MaintenanceCustomer Inquiry ManagementProduct KnowledgeRecord KeepingTroubleshooting

Soft Skills

Exceptional CommunicationTime ManagementProblem SolvingAdaptability

Tools & Technologies

ADDS Software

Certifications & Qualifications

High School Diploma

Industry Keywords

Customer NeedsBilling InquiriesHeating OilPropaneDiesel Service

About the role

Key responsibilities & impact

Address customer needs including account maintenance, billing inquiries, product orders, and company communication
Handle incoming calls and provide exceptional customer service
Manage customer inquiries regarding heating oil, propane, and diesel service and delivery
Verify and update customer account information
Troubleshoot and resolve customer concerns
Provide accurate product and service information and educate customers
Maintain accurate and up-to-date customer records
Partner with other departments to follow up on customer inquiries
Perform other duties as required

Requirements

What you’ll need

High School Diploma or equivalent
2+ years of experience working in customer service
ADDS software experience is an asset
Ability to work well within a team environment
Must be able to work weekends
Ability to multi-task and manage time effectively
Ability to work in a fast-paced environment

Benefits

Comp & perks

Annual bonus plan
401k company matched up to 4%
Flexible Benefits Plan with three levels of coverage
Paid vacation
Option to purchase additional vacation
Employee & Family Assistance Program with 24/7 access
Paid volunteer day
Company volunteer opportunities
Donation matching program
Onsite collaborative work environment