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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical nursing support within a behavioral health setting, coordinating care across various health domains, and effectively managing patient interactions and documentation in Electronic Health Records (EHR). Proficient in patient education, chronic disease management, and collaboration with interdisciplinary care teams.
Highest-signal resume keywords
Licensed Practical Nurse (LPN)Basic Life Support (BLS) CertificationElectronic Health Record (EHR) DocumentationChronic Disease ManagementCare Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient IntakeVital Signs MeasurementImmunization AdministrationSpecimen CollectionMedication ReconciliationPoint-of-Care TestingChronic Condition MonitoringHealth EducationReferral CoordinationQuality Improvement Programs
Soft Skills
CollaborationCommunicationPatient AdvocacyProblem-SolvingInterpersonal Skills
Certifications & Qualifications
Licensed Practical Nurse (LPN)Basic Life Support (BLS) Certification
Industry Keywords
Behavioral HealthPrimary CareCommunity HealthPopulation HealthMedicaidMedicareChronic DiseaseSocial Determinants of HealthCare ManagementInterdisciplinary Care Team
About the role
Key responsibilities & impact- Support delivery of integrated primary care services within a behavioral health setting
- Provide direct clinical nursing support and coordinate care across physical health, behavioral health, specialty care, community resources, and social services
- Perform patient intake, rooming, and visit preparation
- Obtain and document vital signs, height, weight, BMI, tobacco use status, and relevant health information
- Administer immunizations, injections, medications, and point-of-care testing per provider orders and scope of practice
- Perform specimen collection, EKGs, hearing and vision screening, and other clinical support services
- Assist providers with examinations, procedures, and treatment plans
- Conduct medication reconciliation and review medication adherence
- Document patient encounters accurately and timely in the Electronic Health Record (EHR)
- Monitor and promptly communicate abnormal findings to providers
- Participate in daily huddles and interdisciplinary care team meetings
- Provide education on chronic disease management, preventive care, medications, nutrition, lifestyle modification, and treatment adherence
- Identify high-risk patients requiring enhanced care management
- Coordinate referrals, diagnostic testing, community agencies, and social service organizations
- Track referral completion and follow up on outstanding appointments and results
- Conduct outreach after emergency department visits, hospitalizations, and psychiatric admissions
- Assist patients with scheduling appointments and overcoming barriers to care
- Collaborate with behavioral health providers on integrated care plans
- Support transitions of care and continuity between healthcare settings
- Monitor patients with chronic conditions including diabetes, hypertension, obesity, COPD, asthma, and hyperlipidemia
- Help close preventive care gaps, including wellness visits, immunizations, cancer screenings, and chronic disease monitoring
- Coordinate social determinants of health interventions and connect patients with housing, food, transportation, financial assistance, and other community resources
- Maintain care management registries and patient tracking systems
- Participate in population health initiatives and quality improvement programs
Requirements
What you’ll need- High School Diploma (Required)
- Basic Life Support (BLS) certification from the American Heart Association (AHA) or American Red Cross (ARC)
- Licensed Practical Nurse (LPN) license from the State Board of Nursing
- Experience in a primary care practice setting is listed as 1 year, but not required
- Experience in primary care, family medicine, community health, behavioral health, care management, or population health is not required
- Experience working with Medicaid, Medicare, and underserved populations is not required
- Ability to work Monday–Friday, 8am–5pm
- Ability to work in a hybrid in-office and telehealth position with occasional travel for home/community visits
Benefits
Comp & perks- Competitive and flexible total rewards package
- Comprehensive health coverage
- Retirement plans
- Professional development support
- Customizable benefits and perks tailored to the role, employment type, and location
- Comprehensive, competitive benefits package supporting full-time and part-time team members and their families
- Opportunities for professional growth and promotion from within
