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Mondelēz International

Senior International Customer Manager

Mondelēz International

. Develop and drive broad customer relationships across all levels .

Posted 11/9/2026full-timeMilan • ItalySenior💰 €85,840 - €107,300 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in international customer management and strategic commercial negotiations, with a strong focus on driving profitable growth and optimizing commercial investments. Proven ability to build and maintain strategic relationships while delivering results in complex, multi-market environments.

Highest-signal resume keywords
International Customer ManagementStrategic Commercial NegotiationsRevenue GrowthFinancial AcumenStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Negotiating SkillsAnalytical SkillsProblem SolvingStrategic ThinkingCommercial Judgement
Soft Skills
Relationship BuildingCommunication SkillsLeadership SkillsAutonomous OperationCross-Functional Team Leadership
Certifications & Qualifications
Master's Degree
Industry Keywords
FMCGEuropean Retail DynamicsJoint Customer Business PlanGo-To-Market StrategiesCommercial Agreements

About the role

Key responsibilities & impact
  • Develop and drive broad customer relationships across all levels
  • Execute the customer strategy
  • Ensure delivery of the Joint Customer Business Plan (JCBP)
  • Optimize resources to improve profitability
  • Develop and execute long-term commercial strategies for assigned international customers and European buying alliances
  • Lead complex international negotiations and ensure competitive commercial agreements and sustainable profitability
  • Build and maintain strategic relationships with senior customer representatives and key internal stakeholders
  • Drive profitable growth, optimize commercial investments and protect business value across markets
  • Lead cross-country alignment and coordinate commercial execution with local markets, Finance, RGM and Legal
  • Identify business opportunities, anticipate customer developments and mitigate commercial risks
  • Provide strategic insights and recommendations to senior management
  • Ensure governance, implementation and performance monitoring of international agreements
  • Travel one day every two weeks to Amsterdam/Brussels between October and April

Requirements

What you’ll need
  • Experience in customer-facing roles
  • Experience growing revenue and market share
  • Experience delivering results and problem solving
  • Understanding of multiple customers, go-to-market strategies, structures and business practices
  • Negotiating and influencing skills
  • Strong experience in international customer management and strategic commercial negotiations within FMCG
  • Solid understanding of European retail dynamics and international buying alliances
  • Proven ability to manage complex, multi-market customer relationships and deliver profitable business results
  • Strong financial acumen, commercial judgement and strategic thinking
  • Ability to influence senior stakeholders and lead cross-functional teams without direct reporting lines
  • Excellent negotiation, communication and relationship-building capabilities
  • Ability to operate autonomously in complex international environments
  • Strong analytical skills and executive-level presentation capabilities
  • Master's degree in a relevant field
  • Minimum 7 years in local Sales
  • English is a must
  • French is a nice to have

Benefits

Comp & perks
  • Competitive bonus program with possibility for overachievement based on performance and company results