Account Manager

Monotype

. Act as a subject matter expert for key brand clients .

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, strategic account planning, and sales performance, with a strong focus on retention and upselling strategies. Proficient in utilizing CRM technology to analyze market trends and drive revenue growth.

Highest-signal resume keywords

Sales ExperienceClient Relationship ManagementAccount Management StrategiesContract NegotiationCRM Technology

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Quota AchievementAccount PlanningMarket AnalysisUpsellingCross-Selling

Soft Skills

Verbal CommunicationWritten CommunicationPresentation Skills

Tools & Technologies

CRM TechnologySalesforce

Certifications & Qualifications

Business Degree

Industry Keywords

SoftwareTechnologyPublishingMediaAdvertisingDesign

About the role

Key responsibilities & impact

Act as a subject matter expert for key brand clients
Conduct outbound prospecting and maintain key relationships
Educate current and potential clients on products and services
Develop and maintain relationships with key client stakeholders to drive satisfaction and retention
Understand client objectives and challenges to position products and services as solutions
Identify upselling and cross-selling opportunities
Collaborate with the sales team to develop tailored solutions
Maintain client account, contact, and prospect information in the CRM database
Manage contract renewals and maximize revenue potential
Analyze market trends and competitive landscapes for account growth
Develop strategic account plans to achieve revenue targets
Collaborate with marketing, product, and customer support teams
Gather client feedback on product performance and satisfaction
Identify and mitigate churn risks
Analyze territory sales and metrics data
Maintain a retention rate of 90%+

Requirements

What you’ll need

Business degree required
4-7 years previous Sales experience required
Proven track record of meeting/exceeding sales quotas and maintaining high retention rates
Previous experience within software, technology, publishing, media, advertising, or design market segments preferred
Excellent verbal and written communication and presentation skills
Experience planning and implementing Account and Territory Management strategies
Excellent contract negotiation skills
Travel required 25%
Understanding of CRM technology
Salesforce experience preferred

Benefits

Comp & perks

Extensive development and training offerings
Highly engaged Events Committee
Competitive Medical, Dental, and Vision Coverage
Flexible work arrangements
Unlimited vacation and sick time
Generous 401k match