Account Manager

Monotype

. Act as a subject matter expert for key brand clients .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client relationship building, with a strong focus on achieving sales targets and maintaining high retention rates. Proficient in utilizing CRM technology and analyzing market trends to drive strategic account growth.

Highest-signal resume keywords

Account ManagementSales Quota AchievementCRM Technology ProficiencyContract NegotiationClient Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceAccount Management StrategiesTerritory ManagementMarket AnalysisUpselling and Cross-Selling

Soft Skills

Verbal CommunicationWritten CommunicationPresentation SkillsClient Feedback GatheringRelationship Management

Tools & Technologies

CRM TechnologySalesforce

Certifications & Qualifications

Business Degree

Industry Keywords

SoftwareTechnologyPublishingMediaAdvertisingDesign

About the role

Key responsibilities & impact

Act as a subject matter expert for key brand clients
Conduct outbound prospecting and maintain key relationships to educate current and potential clients on products and services
Develop and maintain strong relationships with key stakeholders to drive customer satisfaction and retention
Understand clients' business objectives and challenges to position products and services as solutions
Identify upselling and cross-selling opportunities
Collaborate with the broader sales team to develop tailored solutions
Organize, track, and maintain client account, contact, and prospect information in the CRM database
Manage contract renewals while maximizing revenue potential
Analyze market trends and competitive landscapes to identify account growth opportunities
Develop strategic account plans for achieving revenue targets
Collaborate with marketing, product, and customer support teams
Gather client feedback on product performance, customer service, and satisfaction
Identify and mitigate churn risks
Analyze territory sales and metrics data to evolve strategy
Maintain a retention rate of 90%+

Requirements

What you’ll need

Business degree required
4-7 years previous Sales experience required
Proven track record of meeting/exceeding sales quotas and maintaining high retention rates
Previous experience within software, technology, publishing, media, advertising, or design market segments preferred
Excellent verbal and written communication and presentation skills
Experience planning and implementing Account and Territory Management strategies
Excellent contract negotiation skills
Travel required 25%
Understanding of CRM technology
Experience with Salesforce preferred

Benefits

Comp & perks

Extensive development and training offerings
Highly engaged Events Committee to keep work enjoyable
Competitive Medical, Dental, and Vision Coverage
Flexible work arrangements
Unlimited vacation and sick time
Generous 401k match