Partner Strategy and Delivery Manager

Monzo Bank

. Translate strategic objectives into actionable delivery roadmaps defining scope, workstreams, sequencing, success metrics and analytical inputs .

Posted 11/9/2026full-timeRemote • United KingdomMid-LevelSenior💰 £51,200 - £64,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering complex programmes, with a strong focus on stakeholder leadership, analytical problem-solving, and effective communication. Proven ability to develop business cases and manage risks while ensuring successful outcomes in regulated environments.

Highest-signal resume keywords

Programme Design And DeliveryStakeholder LeadershipAnalytical Problem-SolvingBusiness Case DevelopmentRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementScope DefinitionWorkstream DesignGovernanceDependency ManagementSuccess MeasuresHandover StrategiesRoot-Cause AnalysisEvidence-Based SolutionsPerformance Monitoring

Soft Skills

Influencing LeadersCoaching ColleaguesCommunication SkillsOrganisation SkillsPrioritisation Skills

Industry Keywords

Outsourced OperationsGlobal OperationsFinancial ServicesRegulated EnvironmentCustomer-Sensitive EnvironmentOperational ChangePartner Estate PlanningMobilisationTransitionAnalytical Inputs

About the role

Key responsibilities & impact

Translate strategic objectives into actionable delivery roadmaps defining scope, workstreams, sequencing, success metrics and analytical inputs
Establish end-to-end plans, milestones and governance models
Design implementation, stabilisation and handover strategies and transition work into business-as-usual operations
Structure ambiguous problems and perform root-cause analysis using operational data, partner insights and team findings
Evaluate processes, services and locations to develop evidence-based solutions and articulate trade-offs and impacts
Own business cases detailing customer value, costs, benefits, dependencies, risks and counterfactual impacts
Partner with Product and Technology leads on system and process optimisation
Prepare programme proposals, decision papers and leadership presentations
Lead complex programmes from kickoff through realised outcomes across Global Ops, GCOO and partner organisations
Direct partner working sessions and maintain hands-on involvement in critical-path tasks
Track governance, risk, regulatory and resilience standards, performance and benefit realisation
Oversee implementation, stabilisation, BAU handover and post-implementation reviews
Coach junior colleagues and contribute to pillar-wide governance, business case and benefit-tracking frameworks
Lead ad-hoc cross-functional initiatives and travel periodically across UK and international locations

Requirements

What you’ll need

Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners
Essential experience working with outsourced operations, suppliers or third party partners
Ability to travel within the UK and internationally when required
Ability to turn strategic priorities or ambiguous problems into clear programme approaches and delivery routes
Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk management, dependency management, success measures and handover
Experience setting programme outcomes, measures and expected benefits and monitoring delivery against them
Strong analytical and problem-solving skills
Experience developing or owning business cases, proposals and decision materials
Sound commercial and operational judgement
Ability to influence leaders, operational teams and external partners across organisational boundaries
Strong stakeholder leadership skills
Confidence leading partner conversations and challenging missed commitments or weak outcomes
Excellent written and verbal communication skills
Ability to coordinate and challenge others while coaching less experienced colleagues
Strong organisation and prioritisation skills
Experience working in a regulated or customer-sensitive environment
Experience within financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology-enabled operational change would be particularly valuable

Benefits

Comp & perks

Incentive awards
Benefits package
MacBook provided to all employees
Extra support for fully remote workers’ work-from-home setup
Distributed working within the UK
Home working setup support