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Partner Strategy – Delivery Lead
Monzo Bank. Define the direction, priorities and focus areas for the Partner Strategy and Delivery pillar .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading complex strategy and transformation initiatives, with a strong focus on partner capability, operational delivery, and risk management. Proven ability to influence senior leadership and align cross-functional teams towards strategic objectives and measurable outcomes.
Highest-signal resume keywords
Complex Strategy LeadershipPartner Selection and MobilisationOperational Delivery and Risk ManagementCross-Functional CollaborationCommercial Judgement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Strategic ThinkingAnalytical JudgementBusiness Case DevelopmentProgram Portfolio ManagementGovernance Frameworks
Soft Skills
Leadership ExperienceInfluencing SkillsExcellent CommunicationCollaborative Leadership StyleAdaptability
Industry Keywords
Financial ServicesGlobal OperationsPartner Estate PlanningOutsourced OperationsRegulated Environment
About the role
Key responsibilities & impact- Define the direction, priorities and focus areas for the Partner Strategy and Delivery pillar
- Translate Monzo and GCOO objectives into partner estate strategies, roadmaps and governance frameworks
- Direct the initiative portfolio by prioritising, sequencing and resourcing high-impact workstreams
- Identify emerging themes and lead cross-functional priorities across Global Operations
- Evaluate the global partner estate and sponsor recommendations on location strategy, footprint and operating models
- Lead major RFIs, RFPs and partner-selection activities
- Align senior leadership on strategic priorities, trade-offs and business cases
- Collaborate with Product and Technology teams on process and system optimisation
- Represent Monzo with executive stakeholders at existing and prospective partners
- Establish estate governance and guide project leads toward delivered outcomes
- Monitor cross-program risks and directly lead complex or sensitive initiatives
- Maintain accountability for initiatives through BAU transfer and refine future frameworks
- Lead and develop a team of 5 senior/mid-senior colleagues
- Delegate program ownership and manage team capacity
- Travel periodically within the UK and internationally for high-stakes partner and executive programs
Requirements
What you’ll need- Significant experience leading complex strategy, transformation or programme portfolios affecting multiple operational areas, teams and external partners
- Essential experience working with outsourced operations, suppliers or third-party partners
- Ability to travel within the UK and internationally when required
- Strong understanding of partner capability, customer outcomes, commercial arrangements, operational delivery, resilience and risk
- Ability to translate broad business goals and strategic principles into priorities, roadmaps and measurable outcomes
- Strong leadership experience, including leading experienced managers and individual contributors
- Strong commercial and business judgement
- Experience leading material partner selection, sourcing, mobilisation, transition, footprint or comparable strategic activity
- Experience developing, sponsoring or critically reviewing business cases and recommendations
- Ability to influence senior leaders and align teams without relying solely on direct authority
- Excellent strategic thinking and analytical judgement
- Excellent written and verbal communication skills
- Deep understanding of relevant partner markets and industry trends
- Experience operating in a regulated or customer-sensitive environment
- Confidence representing Monzo with senior external stakeholders
- Ability to remain effective with incomplete information, changing priorities and cross-team dependencies
- Collaborative and challenging leadership style
- Experience within financial services, global operations, partner estate planning or Product and Technology-enabled operational transformation would be particularly valuable
Benefits
Comp & perks- Incentive awards
- Benefits package
- Distributed working within the UK
- Ad hoc meetings in London
- Home working setup
- MacBook provided to all employees
- Extra support for fully remote workers’ work-from-home setup