Strategy Analyst

Monzo Bank

. Own complex VAIB workstreams and translate strategic priorities into delivery plans .

Posted 11/9/2026full-timeUnited KingdomMid-LevelSenior💰 £41,300 - £52,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates deep subject matter expertise in Vulnerability, Accessibility, Inclusion, and Bereavements (VAIB), along with a strong understanding of risk management, governance, and regulatory compliance. Proven ability to analyze quantitative data and customer insights to drive strategic initiatives and mentor colleagues.

Highest-signal resume keywords

Vulnerability, Accessibility, Inclusion, And Bereavements (VAIB)Risk ManagementGovernanceStakeholder ManagementDecision-Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quantitative Data AnalysisOperational InsightsStrategic Initiative ManagementRegulatory CompliancePolicy Recommendation

Soft Skills

Communication SkillsMentoringProblem-SolvingConstructive ChallengeCollaboration

Industry Keywords

Consumer DutyEquality ActWCAGRisk AssuranceCustomer Feedback

About the role

Key responsibilities & impact

Own complex VAIB workstreams and translate strategic priorities into delivery plans
Analyze quantitative data, customer feedback and operational insights to identify systemic barriers and recommend strategic changes
Partner with Product, Engineering and Operations to embed inclusive considerations into customer journeys and internal processes
Act as escalation point for complex and ambiguous customer or operational issues
Recommend proportionate solutions when clear policy guidance is unavailable
Manage control requirements and ensure strategic changes are assessed, documented and governed
Support risk management, governance and regulatory compliance
Share specialist knowledge and mentor less experienced colleagues
Build analytical and strategic capability across the VAIB team

Requirements

What you’ll need

Deep subject matter expertise in Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) and relevant legal frameworks such as Consumer Duty, Equality Act and WCAG
Proven ability to independently manage and deliver complex strategic initiatives
Experience using quantitative data, customer insights and operational feedback to investigate ambiguous challenges, resolve blockers and implement practical solutions
Strong understanding of risk, governance and assurance
Excellent decision-making skills for navigating ambiguity and mitigating risks
Strong stakeholder management and communication skills
Ability to convey sensitive information, constructively challenge existing approaches and drive alignment across Operations, Product, Risk, Data and Engineering
Commitment to supporting vulnerable customers and coaching colleagues
VAIB experience is preferable; other regulatory backgrounds are also considered

Benefits

Comp & perks

Incentive Awards tied to your performance
Flexible working hours
£1,000 learning budget each year for books, training courses and conferences
Macbook provided to all employees
Extra support for fully remote workers’ work-from-home setup
Additional benefits listed by Monzo