Billing and Operations Business Partner

Moore Kingston Smith

. Manage the end-to-end billing process and ensure accurate, timely invoicing .

Posted 10/28/2026full-timeLondon • United KingdomMid-LevelSenior💰 £45,000 - £50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong financial and operational management capabilities, with expertise in billing processes, WIP management, and debt recovery. Proficient in analytical reporting and client relationship management, ensuring compliance and operational efficiency.

Highest-signal resume keywords

Financial ManagementBilling Process ManagementWIP ManagementAnalytical ReportingClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing ManagementDebt RecoveryWIP ManagementBudgetingForecastingRevenue PlanningProcess ImprovementData AccuracyOperational ControlsReporting

Soft Skills

Attention to DetailOrganizational SkillsCommunication SkillsClient Service SkillsCollaborative Approach

Tools & Technologies

Microsoft OfficeCRM SystemsFinancial Systems

Industry Keywords

Professional ServicesConsultancyService Level AgreementsClient OnboardingClient Offboarding

About the role

Key responsibilities & impact

Manage the end-to-end billing process and ensure accurate, timely invoicing
Monitor and review work in progress to convert activity into revenue and minimise write-offs
Support debt management and improve collections
Lead billing cases and resolve or escalate complex matters
Produce reporting on billing, WIP, debtors, utilisation, recovery and team performance
Support budgeting, forecasting and revenue planning
Drive compliance with time-recording requirements
Provide commercial support to HR Consultancy leadership
Identify financial and operational risks, trends and opportunities
Manage client service delivery and service level agreements
Respond to client enquiries and manage client relationships
Collaborate on integrated HR solutions
Manage client onboarding and offboarding
Maintain CRM and other systems and ensure data accuracy
Improve billing, administrative and operational processes, controls and reporting
Support day-to-day department operations, including diary management
Support internal service delivery, business development and knowledge management
Participate in team meetings and wider company initiatives

Requirements

What you’ll need

Strong financial, billing or operational management experience, ideally within a professional services and/or consultancy environment
Experience of WIP management, billing and debt recovery processes
Strong commercial and operational experience
Excellent analytical and reporting skills
Strong attention to detail and organisational skills
Ability to manage multiple priorities, deadlines and competing demands
Commercially focused with a proactive, solutions-orientated approach
Strong communication, stakeholder and relationship management skills
Strong client service skills
Experience improving processes and ways of working
Strong systems and digital skills, including proficiency in Microsoft Office
Ability to use and maintain financial, CRM and other business systems
Collaborative and flexible approach
Ability to work effectively across teams and support wider operational and business priorities

Benefits

Comp & perks

Hybrid working arrangement
Flexibility to work from any Moore Kingston Smith office
Monthly team meeting at the London City office