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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in AI adoption and automation within regulated environments, with a strong focus on training, workflow optimization, and compliance. Proven ability to lead cross-functional teams and manage AI data-handling rules while ensuring effective communication with non-technical audiences.
Highest-signal resume keywords
AI Tooling FluencyProgram LeadershipAI Risk ManagementTraining Program DevelopmentRegulated Environment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI AdoptionAutomation ImplementationData HandlingWorkflow OptimizationROI AnalysisPrompt EngineeringContext EngineeringUsage MeasurementCompliance KnowledgeTraining Development
Soft Skills
LeadershipCommunicationTeachingCollaborationProblem-Solving
Tools & Technologies
AI AssistantsAI AgentsData Monitoring ToolsWorkflow PlaybooksEmployee AI Toolset
Industry Keywords
HIPAASOC 2HealthcareRevenue CycleClinical Workflows
About the role
Key responsibilities & impact- Own the enterprise AI adoption plan, including sequencing functions, naming sponsors, and defining outcomes measured by cycle time, cost, or quality
- Run end-to-end enablement through role-based training, workflow playbooks, office hours, and a champions network
- Identify and implement high-leverage internal automation across support, revenue cycle, clinical operations, finance, and go-to-market
- Prove automation value with function owners and hand off supported workflows
- Curate the approved employee AI toolset and recommend additions or retirements using usage evidence and ROI analysis
- Measure adoption and report monthly to function leaders and quarterly to the executive team
- Provide direct leadership and supervision to a team
- Own the employee AI acceptable-use policy
- Create and maintain approval paths and a register for employee-facing AI tools with Security, Legal, and Compliance
- Manage internal AI data-handling rules, including PHI, retention, and vendor model training provisions
- Lead training, attestation, and misuse escalations; feed internal AI risk into the enterprise risk process
- Partner with functional leaders on use-case selection and adoption time
- Partner with IT and Security on identity, access, licensing, and monitoring
- Partner with Legal and Procurement on vendor terms, BAAs, and data-use commitments
- Support Product and Engineering teams building customer-facing AI with enablement assets and expertise
Requirements
What you’ll need- 6+ years in technology, data, product, or operations
- 2+ years leading a program that changed how a large group of people work
- Hands-on fluency with current AI tooling, including assistants, agents, retrieval, prompt and context engineering, and the limits of each
- Track record of adoption measured in usage and outcomes, driven across teams that do not report to you
- Working knowledge of AI risk and data handling in a regulated environment, including HIPAA and SOC 2 in practice
- Ability to teach skeptical, non-technical audiences to use unfamiliar tools
- Preferred: AI or automation adoption inside healthcare or another regulated environment
- Preferred: Familiarity with clinical or revenue-cycle workflows
- Preferred: Experience building training programs or a community of practice at scale
- Ability to work in a hybrid role based in Jacksonville or Nashville
- Eligibility to work in the United States, verified through E-Verify if selected
Benefits
Comp & perks- Equal opportunity employer
- Reasonable accommodations for individuals with disabilities
- E-Verify employment eligibility verification
