Trainer, Clinical Excellence

Mosaic Health

. Travel to all practice locations, including newly acquired sites, to deliver training, observe operations, and validate efficiencies .

Posted 9/24/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $24 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training delivery, workflow optimization, and quality assurance within medical practice environments. Proficient in utilizing Electronic Medical Records (EMR) systems and implementing Value-Based programs to enhance clinical operations.

Highest-signal resume keywords

Electronic Medical Records (EMR) ProficiencyValue-Based Program UnderstandingTraining Facilitation SkillsCoaching and Mentoring ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DeliveryWorkflow OptimizationSkill AssessmentQuality Standards ReviewCoaching Improvement SessionsData AnalysisEducational Material DevelopmentRemote AssistanceProblem-SolvingMetrics Assessment

Soft Skills

Excellent CommunicationCreative Problem-SolvingCollaboration and TeamworkTime ManagementAdaptability

Tools & Technologies

Microsoft Office SuiteDatabase SoftwareMosaic's EMRAthena EMR

Certifications & Qualifications

CMARMALPN

Industry Keywords

Medical Practice OrganizationValue-Based ProgramsHCCQuality MeasuresClinical Staff Training

About the role

Key responsibilities & impact

Travel to all practice locations, including newly acquired sites, to deliver training, observe operations, and validate efficiencies
Facilitate remote training sessions for new providers and lead interactive workshops
Observe clinic workflows and provide actionable feedback supporting monthly reporting and organizational improvement
Review provider notes and communications for adherence to best practices and quality standards
Create and deliver educational materials for new and updated workflows and best practices using Mosaic's EMR
Identify skill gaps and provide targeted support to clinical staff
Conduct skill assessments and coaching improvement sessions
Partner with Super Users to provide coaching and peer-training support
Support established offices through remote assistance and onsite guidance
Work with Quality, Risk, and Coding Educators on Value-Based Programs
Communicate office staff concerns and questions to the Supervisor
Identify workflow enhancement opportunities and assess coaching needs using metrics and reports
Collaborate with Learning & Development, Integrations, Innovation, and Clinical Systems teams
Develop updated coaching materials with leadership
Serve as a role model for clinical and clerical staff during workflow transitions
Troubleshoot workflow and system-usage challenges during integration training
Compile coaching and site-visit findings into status reports for leadership
Provide excellent service to internal team members and patients
Perform other related duties as assigned

Requirements

What you’ll need

Associate's degree in a relevant field required
Bachelor's degree is a plus
3+ years of experience in a medical practice organization
Preferred credentials include CMA/RMA or LPN
Proficiency in Microsoft Office Suite and database software
Experience with Electronic Medical Records (EMR), preferably Athena
Strong understanding of Value-Based programs, including HCC and Quality Measures
Excellent planning, time management, and multitasking abilities
Outstanding verbal and written communication skills and interpersonal abilities
Creative problem-solving skills
Understanding of effective teaching methodologies and willingness to learn new techniques
Strong collaboration and teamwork skills
Requires travel up to 80% of the time
Ability to adapt quickly to new situations
Ability to work independently in a fast-paced, cross-functional environment
Ability to lift up to 15 lbs independently and up to 50 lbs with help

Benefits

Comp & perks

Remote work arrangement
Extensive travel opportunities
On-the-job coaching and professional development
Reasonable accommodations for qualified individuals with disabilities