Mosaic Health

Medical Director

• Develop and execute the clinical applications strategy and roadmap supporting advanced primary care, value-based care, and organizational objectives
• Establish governance processes for clinical technology investments, enhancements, integrations, and lifecycle decisions
• Manage the portfolio of clinical applications, including EHR, care management, population health, telehealth, clinical workflow, decision-support, and patient engagement platforms
• Lead application selection, implementation, configuration, optimization, upgrades, migrations, consolidations, and transformation initiatives
• Monitor application performance, adoption, utilization, and support trends
• Partner with technology and data teams on interoperability, APIs, HL7, FHIR, clinical data quality, and reliable information exchange
• Collaborate with clinical and operational leaders to identify workflow challenges and technology-enabled solutions
• Facilitate governance forums and cross-functional decision-making
• Lead change management, stakeholder engagement, communication, training, and adoption strategies
• Manage strategic clinical technology vendor relationships, procurement, contracts, renewals, performance, and roadmaps
• Ensure compliance with HIPAA, HITECH, CMS requirements, interoperability regulations, privacy standards, and organizational policies
• Establish application controls, access governance, change-management practices, business continuity procedures, and audit readiness
• Identify and mitigate clinical, operational, technology, and vendor risks
• Build, develop, and lead a high-performing clinical applications team
• Establish performance expectations, operating standards, professional development plans, and resource allocation
• Establish KPIs and report on system reliability, adoption, user satisfaction, workflow efficiency, support performance, risks, priorities, and roadmap progress
• Evaluate and communicate clinical technology impact on care quality, patient safety, provider and patient experience, operational efficiency, and financial performance

Director, Clinical Systems

Trainer

• Travel to all practice locations, including newly acquired sites, to deliver training, observe operations, and validate efficiencies
• Facilitate remote training sessions for new providers and lead interactive workshops
• Observe clinic workflows and provide actionable feedback supporting monthly reporting and organizational improvement
• Review provider notes and communications for adherence to best practices and quality standards
• Create and deliver educational materials for new and updated workflows and best practices using Mosaic's EMR
• Identify skill gaps and provide targeted support to clinical staff
• Conduct skill assessments and coaching improvement sessions
• Partner with Super Users to provide coaching and peer-training support
• Support established offices through remote assistance and onsite guidance
• Work with Quality, Risk, and Coding Educators on Value-Based Programs
• Communicate office staff concerns and questions to the Supervisor
• Identify workflow enhancement opportunities and assess coaching needs using metrics and reports
• Collaborate with Learning & Development, Integrations, Innovation, and Clinical Systems teams
• Develop updated coaching materials with leadership
• Serve as a role model for clinical and clerical staff during workflow transitions
• Troubleshoot workflow and system-usage challenges during integration training
• Compile coaching and site-visit findings into status reports for leadership
• Provide excellent service to internal team members and patients
• Perform other related duties as assigned

Trainer, Clinical Excellence

Data Engineer

• Design and build scalable data pipelines, ETL/ELT processes, and data models for analytics, clinical, and operational consumers
• Lead data engineering workstreams from requirements through production deployment
• Manage technical quality and delivery milestones
• Develop and optimize SQL, Python, and pipeline code for performance, reliability, and maintainability at scale
• Contribute to data platform architecture decisions, including storage design, processing patterns, and tooling selection
• Identify data quality issues and partner with source system owners to drive resolution and preventive improvements
• Establish engineering standards for pipeline development, testing, documentation, and version control
• Mentor junior data engineers and contribute to team capability development
• Work independently on enterprise-impact projects with limited supervision
• Serve as a technical resource on complex data challenges and influence methods, policies, and procedures

Director, Clinical Systems

Trainer, Clinical Excellence

Senior IT Data Engineer