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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executing collection processes and negotiating financial obligations while effectively managing outstanding receivables. Proficient in customer service and reporting related to credit recovery and delinquency reduction.
Highest-signal resume keywords
Collection Processes ExecutionNegotiation of Financial ObligationsOutstanding Receivables ManagementMicrosoft Office ProficiencyBasic SAP Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Collection WorkflowsCredit RecoveryDelinquency ReductionPortfolio MonitoringReport Updating
Soft Skills
Customer ServiceProblem SolvingCommunication
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft Word
Industry Keywords
Credit ReportingExtrajudicial NoticesBank Payment SlipsLetters of Consent
About the role
Key responsibilities & impact- Execute collection processes, contributing to credit recovery and reducing delinquency
- Monitor the portfolio of outstanding receivables
- Negotiate outstanding financial obligations
- Execute collection workflows
- Serve internal and external customers, answering questions and resolving requests related to the process
- Monitor and update reports on overdue receivables
- Contact delinquent customers to negotiate and formalize agreements
- Monitor the settlement of negotiated arrangements
- Support protest and credit-reporting processes, the sending of extrajudicial notices, the extension of bank payment slips, and the issuance of letters of consent
Requirements
What you’ll need- Currently pursuing or having completed a university degree
- Proficiency in Microsoft Office, especially Outlook, Excel, and Word
- Availability to work on-site in Jundiaí three days per week
- Basic SAP knowledge is a plus
Benefits
Comp & perks- Medical and hospital insurance
- Dental insurance
- Life insurance
- Meal or food allowance
- Transportation allowance or on-site parking
- Private pension plan
- Extended leave: 180 days of maternity leave and 20 days of paternity leave
- Childcare assistance
- Wellhub (formerly Gympass)
- Birthday day off
- Profit-sharing plan
- Flexible working-hours policy