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Associate Customer Support Manager
Motorola Solutions. Responsible for the overall success of and the relationship between the Customer’s Operation, Motorola Subcontractors, and Motorola Solutions .
Posted 9/30/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $80,000 - $90,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in Technical Customer Support and relationship management, ensuring effective communication and collaboration with customers and subcontractors. Proficient in Microsoft Office and Google Suite to support operational needs and customer invoicing.
Highest-signal resume keywords
Technical Customer SupportPublic Safety ExperienceMicrosoft Office ProficiencyGoogle Suite ProficiencyRelationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Customer SupportPublic Safety ExperienceAccount Invoicing
Soft Skills
CollaborationCommunication
Tools & Technologies
Microsoft OfficeGoogle Suite
Industry Keywords
Customer RelationshipNetwork OperationsSTARCOM21Land Mobile RadioFirst Responders Support
About the role
Key responsibilities & impact- Responsible for the overall success of and the relationship between the Customer’s Operation, Motorola Subcontractors, and Motorola Solutions
- Support valued customers through account invoicing and customer support
- Support other team members and functions to sustain vital network operations
- Serve STARCOM21, a statewide land mobile radio partnership supporting Illinois first responders, law enforcement agencies, and fire agencies
Requirements
What you’ll need- High School diploma, Associate's, or Bachelor's Degree OR 3+ years of experience in a Technical Customer Support or Public Safety environment
- Proficiency in Microsoft Office and Google Suite of Applications
- Legal authorization to work in the U.S. indefinitely is required
- Employer work permit sponsorship is not available for this position
- Travel under 10%
- Relocation not provided
Benefits
Comp & perks- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave