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Customer Education Specialist – Flex
Motorola Solutions. Teach and instruct agency customers/end users and staff on complex software products and services .
About the role
Key responsibilities & impact- Teach and instruct agency customers/end users and staff on complex software products and services
- Conduct on-site and remote training for Motorola Flex software and designated third-party software
- Present training using classroom methods including lectures, flip charts, and online projection
- Complete department-required reports within set standards
- Manage communication with customer contacts regarding training schedules
- Coordinate customer agency information between trainers
- Operate under supervision from the Customer Education Lead
- Rely on instructions and pre-established guidelines to perform job functions
- Travel over 75% to customer sites in the United States
Requirements
What you’ll need- High School Diploma
- 1+ years of experience working with Motorola Flex software
- Must have a valid driver's license
- Experience with Motorola Flex Administration preferred
- Legal authorization to work in the U.S. indefinitely is required
- Employer work permit sponsorship is not available
- Successfully pass a stringent fingerprint background check administered by Motorola Solutions Inc. customers
- Willingness/ability to travel over 75%
- Candidates may reside anywhere in the United States
Benefits
Comp & perks- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- Referral Payment Plan
- Remote work arrangement