Data Analyst – Customer Journey, Attribution

Motorola Solutions

. Design, maintain, and iterate multi-touch attribution models measuring adoption efforts, digital touchpoints, and Customer Success interventions .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and maintaining multi-touch attribution models, leveraging advanced SQL and programming skills in Python or R. Capable of transforming complex data into actionable insights and developing dashboards for performance analysis.

Highest-signal resume keywords

Multi-Touch Attribution ModelingAdvanced SQL SkillsDashboard Development in Tableau or LookerExperience with Gainsight, Salesforce, or HubSpotData Cleaning and Transformation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalyticsAttribution ModelingSQLPythonRData Pipeline DevelopmentData TransformationDashboard CreationAI Tools UsageLifecycle Analytics

Soft Skills

Analytical ThinkingCommunication SkillsCollaboration

Tools & Technologies

TableauLookerPower BISnowflakeBigQueryRedshiftGainsightSalesforceHubSpotAI Tools

Industry Keywords

Customer SuccessNet Revenue RetentionExpansion RevenueTime-to-ValueFeature Adoption

Tech Stack

Tools & technologies

Amazon RedshiftBigQueryPythonSQLTableauSnowflake

About the role

Key responsibilities & impact

Design, maintain, and iterate multi-touch attribution models measuring adoption efforts, digital touchpoints, and Customer Success interventions
Build data pipelines connecting email, in-app, product usage, event engagement, Gainsight CTA, meeting, and CRM lifecycle data
Connect adoption metrics to net revenue retention, expansion revenue, and customer retention
Provide data-backed recommendations on intervention thresholds, CTA targeting rules, and playbook messaging
Identify customer segments and usage patterns to refine automated campaign and Gainsight CTA trigger logic
Analyze journey drop-off points and conversion velocity to identify intervention opportunities
Find, clean, transform, and organize disparate data into reliable datasets
Unify identity resolution, tag hygiene, and user event logging across the post-sale customer journey
Build dashboards in Tableau or Looker for campaign performance, attribution, and channel efficiency
Use AI tools to accelerate SQL writing, scripting, data cleaning, and complex analysis
Partner with Campaign Strategy, Product Insights, CS Operations, Sales, Product, Deployment, and Support teams

Requirements

What you’ll need

5+ years of experience in data analytics, marketing analytics, or Revenue/CS Operations, including at least 2 years focused on attribution modeling or lifecycle analytics in SaaS
Proven track record as a hands-on Individual Contributor (IC) with a strong Business Operations background
Must be a US Citizen and currently reside/live in the United States
Direct, hands-on experience building multi-touch attribution models using SQL, Python, or R
Advanced SQL skills
Hands-on experience with Snowflake, BigQuery, or Redshift
Ability to build dashboards using Tableau, Looker, or Power BI
Familiarity or hands-on experience with Gainsight, Salesforce, or HubSpot
Ability to clean, transform, and organize messy data from disparate sources into unified datasets
Ability to translate complex analytical concepts and multi-touch models into clear, actionable insights
Legal authorization to work in the U.S. indefinitely
Employer work permit sponsorship is not available
Hands-on experience using AI tools such as Claude, ChatGPT, or Copilot
Deep experience connecting in-app triggers and email engagement with Gainsight CTA outcomes, meeting events, and CRM lifecycle stages
Deep familiarity with Time-to-Value, active usage, feature adoption, Net Revenue Retention, and expansion revenue
Travel under 10%

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
Referral Payment Plan