Field Engineer – Emergency Call Handling

Motorola Solutions

. Configure all supported and assigned Emergency Call Handling solutions, including hybrid cloud and SaaS-based applications .

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and troubleshooting Emergency Call Handling solutions, with a strong focus on cloud platforms and deployment models. Proficient in system implementation, site verification testing, and maintaining subject matter expertise in public safety technologies.

Highest-signal resume keywords

Cloud Platforms ExperienceEmergency Call Handling Solutions ConfigurationDeployment and Integration of IP ProductsRelevant Cloud CertificationsPublic Safety Applications Deployment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud Application TroubleshootingServer VirtualizationDatabase Server ManagementOperating System ExperienceNetwork Switch ConfigurationAPI IntegrationConnectivity TroubleshootingLatency AnalysisIdentity ManagementInstallation and Quality Issue Resolution

Soft Skills

Critical ThinkingJudgment in Solution Selection

Tools & Technologies

AzureAWSVMware ESXiMicrosoft Hyper-VMicrosoft SQL ServerWindows ServerLinuxCisco IOSFortinet FortiGateWorkstation Hardware

Certifications & Qualifications

AWS Certified Cloud PractitionerMicrosoft Certified: Azure FundamentalsCompTIA Network+CompTIA Security+

Industry Keywords

Emergency Call HandlingPublic Safety TechnologiesCloud-native SolutionsSite Verification TestingMethods of Procedure

Tech Stack

Tools & technologies

AWSAzureCloudFirewallsiOSLinuxMS SQL ServerSQLVMware

About the role

Key responsibilities & impact

Configure all supported and assigned Emergency Call Handling solutions, including hybrid cloud and SaaS-based applications
Perform site verification testing before cutting sites into production
Configure and troubleshoot connectivity between local site infrastructure and cloud-hosted application environments
Support customers and channel partners while deploying ECH solutions into production
Document solution changes, including cloud tenant configurations and API integrations, during implementation
Resolve installation and quality issues in a timely and efficient manner
Participate in developing and approving Methods of Procedure for cloud migrations and system upgrades
Participate in pre-contract oral presentations and customer negotiations as required
Maintain subject matter expertise in emerging cloud-native public safety technologies
Report to the ECH Field Engineer Manager
Be accountable for system implementation according to site design, including on-site configuration, testing, cutover, and post-cut support

Requirements

What you’ll need

Bachelor's Degree in Engineering, IT, Software Engineering, or Technology preferred
3+ years of deployment and integration of complex IP products and systems
Experience with Cloud Platforms and Deployment Models, including Azure, AWS, or Private Cloud environments
Experience with cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory)
Relevant cloud certifications preferred, such as AWS Certified Cloud Practitioner or Microsoft Certified: Azure Fundamentals
CompTIA Network+ AND Security+
Experience with server virtualization, specifically VMware ESXi v.6+ and/or Microsoft Hyper-V 2012+
Experience with database servers, specifically Microsoft SQL Server 2008 R2/2012/2016
Experience with server operating systems, specifically Windows Server 2008 R2 and 2012 R2
Experience with workstation operating systems, specifically Windows 7 and 10
Experience with Linux
Experience with network switches, preferably Cisco IOS
Basic knowledge of firewalls and routers, preferably Fortinet FortiGate
Experience with server and workstation hardware
Previous experience in public safety applications deployment and integration, and/or operations and administration preferred
Ability to exercise judgment in selecting methods and techniques for solutions
Ability to apply critical thinking skills to solve problems and make decisions
High School diploma, G.E.D. or Associates, and Bachelor's degree
Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is unavailable
Ability to travel extensively; travel exceeds 75% and listed travel requirements are 50–75%

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
Domestic relocation provided
Referral Payment Plan