Field Engineer – Emergency Call Handling

Motorola Solutions

. Perform system configuration for supported and assigned Emergency Call Handling solutions, including hybrid cloud and SaaS-based applications .

Posted 9/21/2026full-timeRemote • United StatesMid-LevelSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in deploying and integrating complex IP products and systems, with a strong focus on cloud platforms and public safety technologies. Proficient in troubleshooting cloud-based applications and ensuring seamless connectivity and performance.

Highest-signal resume keywords

Cloud Platforms ExperienceDeployment And Integration Of IP ProductsCompTIA Network+ CertificationCompTIA Security+ CertificationPublic Safety Applications Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud-Based Application TroubleshootingServer Virtualization AdministrationDatabase Server ManagementNetwork Switch ConfigurationOperating System Installation And AdministrationConnectivity TroubleshootingAPI IntegrationLatency AnalysisIdentity ManagementCritical Thinking

Soft Skills

Problem SolvingCustomer SupportCommunicationCollaborationNegotiation

Tools & Technologies

AzureAWSVMWare ESXiMicrosoft Hyper-VMicrosoft SQL ServerWindows ServerLinuxCisco IOSFortinet FortiGateWorkstation Hardware

Certifications & Qualifications

CompTIA Network+CompTIA Security+Relevant Cloud Certifications

Industry Keywords

Emergency Call Handling SolutionsPublic Safety TechnologiesCloud MigrationSite Verification TestingMethods Of Procedure

Tech Stack

Tools & technologies

AWSAzureCloudFirewallsiOSLinuxMS SQL ServerSQLVMware

About the role

Key responsibilities & impact

Perform system configuration for supported and assigned Emergency Call Handling solutions, including hybrid cloud and SaaS-based applications
Perform site verification testing before cutting a site into a production environment
Configure and troubleshoot connectivity between local site infrastructure and cloud-hosted application environments
Support customers and channel partners while deploying the ECH solution into production
Document solution changes, including cloud tenant configurations and API integrations, during implementation
Ensure installation and quality issues are resolved in a timely and efficient manner
Participate in developing and approving Methods of Procedure for cloud migrations and system upgrades
Participate in pre-contract oral presentations and customer negotiations as required
Maintain subject matter expertise in emerging cloud-native public safety technologies
Report to the ECH Field Engineer Manager
Travel in excess of 75%

Requirements

What you’ll need

High School diploma, or G.E.D. or Associates, and Bachelor's degree
Legal authorization to work in the U.S. indefinitely is required
Employer work permit sponsorship is not available
3+ years of deployment and integration of complex IP products and systems
Experience with Cloud Platforms and Deployment Models (e.g., Azure, AWS, or Private Cloud environments)
Experience with cloud-based application troubleshooting, including connectivity, latency analysis, and identity management (SSO/Active Directory)
CompTIA Network+ AND Security+
Experience with installation, administration, and troubleshooting of Server Virtualization, specifically VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+
Experience with Database Servers, specifically Microsoft SQL Server 2008 R2, 2012, or 2016
Experience with Server Operating Systems, specifically Windows Server 2008 R2 and 2012 R2
Experience with Workstation Operating Systems, specifically Windows 7 and 10
Experience with Linux
Experience with Network Switches, preferably Cisco IOS
Basic knowledge of Firewalls and Routers, preferably Fortinet FortiGate
Experience with server hardware and workstation hardware
Previous experience in Public Safety Applications deployment and integration, and/or operations and administration preferred
Relevant cloud certifications preferred
Ability to apply critical thinking skills to solve problems and make decisions

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
Referral Payment Plan
Travel exceeding 75%