Field Service Technician

Motorola Solutions

. Support the Field Service Organization serving government and public safety communications customers .

Posted 9/30/2026full-timeMinnesota • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in deploying, optimizing, and maintaining mission-critical communication systems, with a strong focus on RF and Broadband architecture. Proficient in providing technical support and advanced troubleshooting for software-driven electronics in public safety environments.

Highest-signal resume keywords

5+ Years Experience In LMRP25 Systems ExpertiseWired/Wireless Communication Systems KnowledgeTechnical Training DevelopmentFCC License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RF SystemsRadio CommunicationsNetworking EquipmentIP NetworkingSolutions ArchitectureCommunications Systems AnalyzersConfiguration And Testing Of RoutersMotorola Two-Way Radio ConfigurationPreventative MaintenanceTroubleshooting

Soft Skills

Strong Self-ManagementInterpersonal Skills

Tools & Technologies

MS WordMS ExcelMS OutlookMS AccessAntenna Systems AnalyzersPower SensorsWatt MetersTIMS SetsCPSRSS

Certifications & Qualifications

FCC LicenseETA CertificationCompTIA Certification

Industry Keywords

Public SafetyTelecommunicationsField Service OrganizationDigital Mobile CommunicationGovernment ContractsCJIS Security Policy24/7 On-Call SupportTrend AnalysisCustomer ServiceMilitary Experience

Tech Stack

Tools & technologies

SwitchingVoIP

About the role

Key responsibilities & impact

Support the Field Service Organization serving government and public safety communications customers
Deploy, optimize, repair, and maintain mission-critical digital mobile communication infrastructure and related equipment
Provide technical support and advanced troubleshooting for software-driven electronics and communication system infrastructure
Provision communication system infrastructure and optimize RF and Broadband architecture, including analog, P25 digital, and data infrastructure
Maintain, optimize, test, document, and support complex communication systems
Perform preventative maintenance, trend analysis, and documentation
Develop solutions for difficult technical problems during maintenance, upgrades, and support issues
Collaborate with Engineering, Project Management, Sales, Customer Service, Field Engineers, and service partners
Support LAN, WAN, wired/wireless communication systems, logging recording systems, RF interfaces, networking equipment, server hardware/OS, and software infrastructure
Provide weekly reports of activities and accomplishments
Provide technical training and guidance on integrating new tools and solutions
Resolve customer and system/application issues, including during stressful situations
Provide 24/7/365 on-call support for Minnesota's ARMER Public Safety System

Requirements

What you’ll need

Candidates must reside in Minnesota
5+ years of experience in LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, Military experience or similar technical experience
Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contracts
Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is not available
Must pass a stringent fingerprint background check under the CJIS Security Policy
Experience with P25 Systems, LMR RF systems, wired/wireless communication systems, networking equipment, IT networks, and subscriber equipment
Very strong knowledge of wired/wireless communication systems, including LAN and WAN
Knowledge of standard telephony, dedicated data circuits, and packet-switching techniques
Highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
Strong self-management and interpersonal skills
Knowledge of configuration and testing of channel banks, routers, hubs, and switches
Ability to develop and present technical training
Experience with Communications Systems Analyzers, Power Sensors and Watt Meters, TIMS sets, CPS, RSS, Antenna Systems Analyzers (FDRs), T1 test sets, and similar equipment
Experience configuring and testing Motorola two-way radio and subscriber products
FCC license and ETA or CompTIA certifications are a plus, not required
Ability to work 24/7/365 on-call support and at customer site a minimum of two days per week
Ability to travel 25-50%

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
Referral Payment Plan
25-50% travel allowance/arrangement