Forwarding Account Representative

Motorola Solutions

. Assist banks and finance companies with delinquent auto loans by placing them out for repossession with contracted agents .

Posted 9/24/2026full-timeDallas • Texas • United StatesJuniorMid-Level💰 $41,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication and customer service skills while effectively managing the repossession process for bank clients. Proficient in using location databases and software to analyze and evaluate information related to delinquent auto loans.

Highest-signal resume keywords

Customer Service ExperienceCommunication SkillsData Entry SkillsGoogle Suite ApplicationsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisInformation EvaluationLocation Software UsageRepossession Process ManagementInbound/Outbound Call Handling

Soft Skills

Strong CommunicationAttention to Detail

Tools & Technologies

Google SuiteLocation DatabasesMultiple Computer Monitors

Certifications & Qualifications

High School DiplomaG.E.D.

Industry Keywords

Auto LoansRepossessionCall Center EnvironmentBank ClientsDelinquent Accounts

About the role

Key responsibilities & impact

Assist banks and finance companies with delinquent auto loans by placing them out for repossession with contracted agents
Communicate regularly with banks and repossession agents
Gather, analyze, and evaluate information from court records, credit header data, and people location software
Use location databases and software packages to locate vehicles subject to repossession
Work closely with repossession agents to coordinate activities
Manage the repossession process for bank clients
Work closely with bank employees
Proactively monitor accounts and address a variety of issues
Interact with business clients via phone and email

Requirements

What you’ll need

2 years customer service in a call center environment
High School Diploma or G.E.D.
Legal authorization to work in the U.S. indefinitely is required
Employer work permit sponsorship is not available for this position
Must be able to work full-time, M-F 8-5; 9-6 is available after the training period
Strong computer skills and internet savvy
Experience using Google Suite applications
Strong communication skills; fluent in English (reading, writing, speaking)
Reliable transportation to and from work
Ability to use multiple computer monitors
Ability to handle inbound/outbound calls
Entry level data entry skills
Strong attention to detail

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
Future growth opportunities within the organization
Referral Payment Plan