Forwarding Account Representative

Motorola Solutions

. Assist banks and finance companies with delinquent auto loans by placing them out for repossession with contracted agents .

Posted 10/14/2026full-timeDallas • Texas • United StatesJuniorMid-Level💰 $41,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills in a call center environment, with proficiency in managing repossession processes and effective communication with banks and clients. Capable of utilizing location databases and software for vehicle identification and maintaining attention to detail in account monitoring.

Highest-signal resume keywords

Customer Service ExperienceCommunication SkillsGoogle Suite ApplicationsAttention to DetailData Entry Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryAccount MonitoringVehicle Location SoftwareAutomatic License Plate Recognition SoftwareCall Center Operations

Soft Skills

Strong CommunicationAttention to DetailReliability

Tools & Technologies

Google SuiteMultiple Computer MonitorsPeople Location Software

Certifications & Qualifications

High School DiplomaG.E.D.

Industry Keywords

Repossession ProcessDelinquent Auto LoansBank Client ManagementInbound/Outbound Calls

About the role

Key responsibilities & impact

Assist banks and finance companies with delinquent auto loans by placing them out for repossession with contracted agents
Gather, analyze, or evaluate information from court records, credit header data, and people location software
Use location databases and software packages to locate vehicles subject to repossession, including automatic license plate recognition software
Work closely with repossession agents to coordinate activities
Manage the repossession process for bank clients
Work closely with bank employees
Proactively monitor accounts and address a variety of issues
Communicate regularly with banks and field agents via inbound and outbound calls and email

Requirements

What you’ll need

2 years customer service in a call center environment
High School Diploma or G.E.D.
Legal authorization to work in the U.S. indefinitely is required
Employer work permit sponsorship is not available for this position
Must be able to work full-time, M-F 8-5; 9-6 is available after the training period
Strong computer skills and internet savvy
Experience using Google Suite applications
Strong communication skills; fluent in English (reading, writing, speaking)
Reliable transportation to and from work
Ability to use multiple computer monitors
Inbound/outbound calls and entry level data entry skills
Strong attention to detail
Experience interacting with business clients via phone/email

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
Future growth opportunities within the organization