FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and effective communication while managing multiple tasks across various systems. Proven ability to handle escalations and follow through on assignments to completion.
Highest-signal resume keywords
Customer Service ExperienceData Entry SkillsCommunication SkillsEscalation HandlingMicrosoft Office Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryMultiple System Navigation40 WPM Typing SpeedInbound/Outbound Call HandlingEscalation Management
Soft Skills
Team CollaborationIndependent WorkFollow ThroughOwnership of Work
Tools & Technologies
Microsoft OfficeGoogle SuiteClient/Lender Databases
Certifications & Qualifications
High School DiplomaG.E.D.
Industry Keywords
Repossession Industry ExperienceAutomotive Industry ExperienceCollection Experience
About the role
Key responsibilities & impact- Administer processing of assignments
- Process completion of services and release of lender assets upon execution of service
- Communicate regularly with banks and field agents
- Handle inbound and outbound calls
- Perform data entry across multiple systems
- Handle escalations
- Utilize client/lender databases to execute specific lender requirements
- Work across up to 15 tabs between multiple screens
- Provide customer service
- Follow work through to completion
- Work independently and collaboratively within a team
Requirements
What you’ll need- Minimum 2 years customer service experience
- High School Diploma or G.E.D.
- Legal authorization to work in the U.S. indefinitely is required
- Employer work permit sponsorship is not available
- Must be able to work full-time, M-F 9-6
- Must have reliable transportation to and from work
- Ability to use multiple computer monitors
- Ability to handle inbound/outbound calls
- Entry level data entry skills
- Experience handling escalations
- Ability to work within multiple systems
- Excellent customer service and communication skills
- Ability to work independently as well as within a team
- Strong computer skills and internet savvy
- Follow through and ownership of work to completion required
- Microsoft Office and Google Suite product experience
- 40 wpm minimum
- Previous collection, repossession or automotive industry experience preferred
- 1 year of experience in the Repossession industry highly preferred
Benefits
Comp & perks- Competitive compensation
- Full benefits
- Future growth opportunities within the organization
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- Referral Payment Plan
- Inclusive and accessible recruiting experience
- Reasonable accommodations for candidates with disabilities or other physical or mental health conditions